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    Lead Service Technician - Williamsville, United States - Johnson Controls, Inc.

    Johnson Controls, Inc.
    Johnson Controls, Inc. Williamsville, United States

    3 weeks ago

    Default job background
    Description
    Be part of the future

    We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward.

    We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed.

    We are committed to making a difference.


    What we offer:

    • Competitive Starting Pay
    • Paid Training
    • Tuition reimbursement
    • Global Advancement Opportunities
    • Company Vehicle (as applicable)
    • Referral Bonuses
    • Comprehensive Benefits
    • Medical/Dental/Vision insurance
    • Health Savings Account (HAS)
    • Life Insurance
    • 401(k) savings plan with company match
    • Short-Term and Long-Term Disability
    • Employee Assistance Program
    • Wellness Program
    • And more
    What you will do

    Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.


    How you will do it:

    • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment.
    • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
    • Ensure Permits are properly pulled for each job. Work with local AHJ's to close out any mechanical permits that require final inspections.
    • Assists management with assuring proper field operational disciplines of other Technicians are followed.
    • Regularly provides input on development and training needs of the branch.
    • Assists in developing quotes and estimates for identified L&M work and submits to the Customer, Service Manager or Customer Service Agent, as appropriate.
    • Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly.
    • Must have the ability to work alone.
    What we look for

    Required


    • Seven to ten years of documented experience in the Fire Sprinkler industry performing service and repair to Sprinkler and Suppression systems.
    • High School Diploma or equivalent required.
    • Ability to work flexible hours including weekends to meet customer requirements.
    • Occasional overnight travel may be required.
    • Must maintain truck inventory to ensure timely response to customer needs.
    • Must adhere to, implement, and follow safety guidelines and procedures at all times.
    • Possess a valid driver's license and driving record that meets company requirements.
    • Follow verbal and written instructions.
    • Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.
    • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
    • Must be able to follow, read and understand all safety requirements of the company and the customer.
    Preferred


    • NICET Level II certification is a plus
    • Backflow certification
    • Sprinkler license.

    HIRING HOURLY RANGE:
    $34-43 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at

    Johnson Controls International plc.

    is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

    To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.

    If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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