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    Staff Software Engineer, Client Experience - San Francisco, United States - Two Chairs

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    Job Description

    Job Description

    At Two Chairs, we're building a world where everyone has access to exceptional mental health care. We've brought together a remarkable team at the intersection of clinical care, design, and technology to change the way people find therapists who can help them. We're united by our personal experiences with the mental health care system and a desire to build a better one for everyone. With that, we're excited and honored to have been recognized as a2024 Great Place to Work and one of the 2023 Bay Area Best Places to Work.

    Diversity, equity, and inclusion are the principles guiding how we build our business and teams. We encourage interested candidates from diverse backgrounds to apply even if they don't think they meet every expectation of the role.

    Our Perks and Benefits:

    To support you at work, we offer some fantastic perks and benefits that reflect our mission of self-care and support, including:

    • Equity in a high-growth start-up
    • PTO program, including a Winter Office Closing: Christmas Day (Observed) through New Year's Day
    • Comprehensive medical, dental, and vision coverage
    • One-time $200 Work from Home reimbursement
    • Annual $500 professional development stipend to support your professional development
    • Annual $500 subsidized company contribution to your healthcare FSA
    • Annual $500 wellness stipend to encourage and support a well-rounded and healthy lifestyle
    • Paid parental leave


    About the role

    As a Staff Software Engineer on the Client Experience team, you play a pivotal role in advancing our mission to deliver unparalleled mental health care accessible to all. Joining forces with a dynamic team of skilled engineers, your contributions will span the entire spectrum of Two Chairs' applications—from conception and design to maintenance and enhancement. Your expertise will be pivotal in developing crucial features that underpin our business operations.

    In this multifaceted role, you'll engage in cross-functional collaboration with key stakeholders, including Product, Care Coordination, RCM, marketing, and operations. The impact of your work extends far beyond coding; it actively shapes the trajectory of Two Chairs and holds the potential to revolutionize fundamental aspects of the mental health landscape. Seize the opportunity to make a significant mark on the future of Two Chairs and contribute to transformative changes in mental health care.

    You'll be responsible for ensuring Two Chairs code is delivered accurately and efficiently.

    Core Areas of Responsibility

    • Being a key player in building high-performance, secure, scalable and delightful client and internal user facing applications.
    • Building and integrating new architecture, frameworks, technologies and everything that makes for great software.
    • Collaborating with teammates across the stack to enhance and optimize our current systems with new features and increased stability.
    • Collaborating with our various stakeholders, understanding their workflows and translating their needs into seamless applications.
    • Understanding our clients' journey through care and building software that enables a best-in-class therapeutic experience.
    • Build innovative products to fundamentally transform the mental health space by combining the best of humans and technology.
    • Planning, implementing, and maintaining integrations with third-party providers in the RCM and marketing.

    Impact and Success Indicators

    Where you'll make an impact in the first 90 days:

    • Gain an understanding of the code base and the inner workings of our application.
    • Bring fresh ideas and suggestions for improvements.
    • Participate in sprint planning, stand-ups, and retrospective meetings. Helping spec out scope and technical details.
    • Tackle tickets that contribute to a better application.

    Where you'll make an impact in the first year:

    • Own and deliver several large cross-functional projects.
    • Take on a technical leadership role, mentoring junior developers, and driving architecture and technical planning decisions.
    • Become the go-to for architecture, design, code reviews, and testing.
    • Translating product ideas and specifications into actionable work and scope.

    You'll be successful if you have:

    • Experience working in a startup environment (think ownership, agility and innovation).
    • Self-motivation and a self-starting attitude with an ability to mentor more junior engineers.
    • Experience working with our stack (Node/Express, Python/Django) or similar.
    • Experience with containerization (Docker or otherwise), Kubernetes or similar is a plus.
    • Experience building performant scalable software.At Two Chairs, we're building a world where everyone has access to exceptional mental health car
    • Low ego and strong orientation to cross-functional work and stakeholder collaboration.
    • Strong experience with third-party integrations from initial vendor consideration to technical planning and implementation
    • 6+ years of engineering experience.

    Please stay alert to protect yourself from sophisticated job scams during the recruiting process.

    Only emails that come from or are legitimate recruiting messages. Our People Team will not send emails from other domains, or message you using WhatsApp or text messaging in the initial stages. We conduct all interviews by phone or Google Video, and we will never ask you for money or to download software.

    More tips from the FTC to avoid job scams:

    #LI-Remote #LI-AS1

    All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.



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