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Clinical Implementation Specialist - North Palm Beach, FL, United States - DSS, Inc.
Description
The Implementation Specialist for the PeriOp Manager application promotes DSS Inc.'s mission by providing the highest level of support and training to our clients in the learning and use of our products and services.
The candidate must have a distraction free remote environment to work from and will frequently travel to various facilities in the US and must live within 40 miles of a major airport.
Travel approximately 36 weeks per year to include weekends and holidays when necessary while abiding by DSS travel and expense policiesProvide on-site training of the PeriOp Manager software applications and services to various user groups within hospital utilizing various training methodologies
Completes proper documentation and administrative work in a timely manner
Creates and modifies product configurations based on customer requirements
Works closely with the product team to troubleshoot and resolve technical or application issues to ensure a smooth implementation
Delivers product demonstrations to potential or existing clients as well as internal staff
Reviews application set up with appropriate staff
Abides by policies set forth in DSS and Departmental Handbook including Timesheet and Expense submissions
Create and maintain Training Documentation
Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties.
Individuals working in departments that are considered to be in the high risk category will be required to undergo advanced training based on their role and level of access.
Individuals with access to modify data and the configuration baseline will require further training.Prior EMR / EHR implementation in a hospital setting in the O.Proficient in Microsoft Office Products (Word, Excel, PPT, Outlook, TEAMS)
Aptitude for understanding technical processes and the ability to learn new software as needed
Ability to analyze, comprehend and apply information/data
Bachelor's degree
Professional training in a medical discipline
Required: 3+ years prior clinical software implementation experience
DSS, Inc.
is an Equal Opportunity (EOE), Affirmative Action (AA) employer that invites and encourages minorities (M), women (F), veterans (V), veterans preferred (V Preferred), LGBT (Lesbian, Gay, Bisexual, Transsexual) and individuals with disabilities (H) to apply.
Travel Percentage:
Road Warrior
Job Shift:
Day
Position Type:
Full Time
daily x 2 (normal workday)
unassisted when travelling with luggage
Computer Work
Telephone Work
Travel apx.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.