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    Clinical Configuration and Implementation Specialist - North Palm Beach, FL, United States - DSS, Inc.

    DSS, Inc.
    DSS, Inc. North Palm Beach, FL, United States

    1 week ago

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    Description

    The Requirements and Configuration Specialist promotes DSS, Inc.'s mission by providing the highest level of client care while working with clients to obtain requirements for successful product implementations.

    Candidate will be an experienced clinician that will perform hands on configuration of the software application based on the customer requirements and have a good understanding of the prescribing process which will include IV drugs.

    Obtain site's requirements for configuration and implementation including successful completion and maintenance of client's requirements documentation.
    Creates and modifies product configurations based on client's captured, approved requirements
    Creates and adapts requirements and configuration processes, documentation and deliverables based on client need, product enhancements and process improvements
    Travel approximately 36 weeks per year to include weekends and holidays when necessary while abiding by Training Services Department Employee Handbook
    Provide on-site, in person training in both classroom settings and one on one mentoring formats
    Works with DSS Staff (Training, QA, Sales, Support) to promote understanding of configurable elements of product and site-specific configurations

    Works with DSS staff (Technical/Application Support and QA) to resolve issues related to configuration, use of products, reports, data, etc.


    Maintains up-to-date knowledge of health care IT industry trends, health care standards, best practices, and initiatives in relation to clinical and surgical workflow and product implementation
    Will be involved with web-based presentations (product demos, etc.) Is responsible for home (or office) based assignments when not on the road, given by Sr Manager, and/or Product Line Manager
    Provide guidance to training staff and support departments in his/her area of expertise.
    Coordinate travel plans (flights, rental car, hotels, etc. Work on Home (or Office) Based Assignments when not on the road training as allocated by Sr Manager, and/or Product Line Manager
    Possess exceptional skills in partnering with clients/business partners/staff and in developing and maintaining long-term supportive relationships

    Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties.

    Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access.

    Individuals with access to modify data and the configuration baseline will require further training.

    Knowledge of medical and technical terminology
    Knowledge of healthcare industry or VA facilities
    Ability to clearly communicate technical elements to clinical staff and clinical elements to technical staff
    Proficient in Microsoft Office products (Word, Excel, Outlook, Sharepoint, etc.)
    Aptitude for understanding technical process and the ability to learn new software as needed

    Data Point mapping
    Bachelor's degree in a related field of study; Bachelor of Public Health or similar degree
    DSS, Inc.

    is an Equal Opportunity (EOE), Affirmative Action (AA) employer that invites and encourages minorities (M), women (F), veterans (V), veterans preferred (V Preferred), LGBT (Lesbian, Gay, Bisexual, Transsexual) and individuals with disabilities (H) to apply.


    Travel Percentage:
    Road Warrior


    Job Shift:
    Day


    Position Type:
    Full Time

    unassisted when travelling with luggage

    Computer Work

    Telephone Work

    Travel unassisted up to 8 weeks per year via common carrier and/or personal auto

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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