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Denville

    Level 2 Tech Support Engineer - Denville, United States - Ambassador Resources

    Ambassador Resources
    Ambassador Resources Denville, United States

    3 weeks ago

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    Description
    Our client is looking for an IT Engineer/Service Desk Technician / Level 2 to join their team.

    This person needs to be capable of handling most of the tickets from the level I team as they are escalated.

    This is a good position for someone who wants to learn and get involved in new projects with things like firewalls, networks, VMware, cloud, etc.


    Responsibilities:
    Problem solver who is self-motivated and can figure things out.
    Solid troubleshooting skills-primarily within Windows (95%)
    Effective communications skills, customer communications, experience with Ticketing
    VMware experience
    Active Directory
    Office 365
    ConnectWise
    Must have exp working for an MSP
    DNS, DHCP, Group Policy, LAN/WAN
    Experience with financial software (QuickBooks, Sage for example) is helpful.

    Other:
    Printers, Microsoft updates and releases, patch management


    Highlights:
    3 to 6 moths (Temp to perm)
    $25.00 hr to $30.00 hr pay rate

    If interested, please send resume to
    #J-18808-Ljbffr


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