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Denville

    Level 2 Tech Support Engineer - Denville, United States - Ambassador Resources

    Ambassador Resources
    Ambassador Resources Denville, United States

    4 weeks ago

    Default job background
    Description

    Our client is looking for an IT Engineer/Service Desk Technician / Level 2 to join their team. This person needs to be capable of handling most of the tickets from the level I team as they are escalated. This is a good position for someone who wants to learn and get involved in new projects with things like firewalls, networks, VMware, cloud, etc.

    Responsibilities:

    • Problem solver who is self-motivated and can figure things out.
    • Solid troubleshooting skills-primarily within Windows (95%)
    • Effective communications skills, customer communications, experience with Ticketing
    • VMware experience
    • Active Directory
    • Office 365
    • ConnectWise
    • Must have exp working for an MSP
    • DNS, DHCP, Group Policy, LAN/WAN
    • Experience with financial software (QuickBooks, Sage for example) is helpful.
    • Other: Printers, Microsoft updates and releases, patch management
    Highlights:
    3 to 6 moths (Temp to perm)
    $25.00 hr to $30.00 hr pay rate

    If interested, please send resume to


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