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Customer Success Manager
5 days ago
Meltwater Washington, United States· As a Customer Success Manager at Meltwater, your daily duties will revolve around ensuring the ongoing success and satisfaction of our valued customers. You will play a pivotal role in driving impactful outcomes by focusing on product adoption, implementing risk mitigation str ...
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Customer Success Manager
2 weeks ago
Meltwater Washington, United States· As a Customer Success Manager at Meltwater, your daily duties will revolve around ensuring the ongoing success and satisfaction of our valued customers. You will play a pivotal role in driving impactful outcomes by focusing on product adoption, implementing risk mitigation str ...
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Customer Success Manager
1 week ago
PlayVox Washington, United StatesBachelor's degree in a business-related or technical field ? · years of B2B client-relationship management experience in software/technology, preferably in contact center industry ? · Knowledge of customer success processes and best practices ? · Ability to manage multiple priori ...
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Customer Success Manager
1 week ago
Meltwater Washington, United StatesDescription · What We're Looking For: · Begin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our valued customers. We're searching for driven individuals to join our team and play a pivot ...
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Customer Success Manager
2 weeks ago
ACAMS Washington, United StatesReporting to the Operations Manager, the Customer Success Manager is a member of the U.S. team with the responsibility to manage and deliver high priority client and internal projects (product development & translations, systems implementation etc.) to agreed scope, timelines and ...
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Customer Success Manager
1 week ago
Sev1Tech Washington, United StatesSev1Tech is looking for a Customer Success Manager that leads the Customer Success Team, providing direction to Technical Delivery Managers (TDMs). TDMs are dedicated to specific OIT customer user organizations with the responsibility to delight the customers and provide a positi ...
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Customer Success Manager
1 week ago
HP Washington, United StatesJob Summary · Responsible for Solution/Services Adopt, Expand, and Renewal. Client Management including Annual Recurring Revenue/Profit Management, Growth, On-going value and outcomes management with high customer health, low churn rate and high renewal rate. Responsible for man ...
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Customer Success Manager
2 weeks ago
myGwork - LGBTQ+ professionals & allies Washington, United StatesThis inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. · Job Description · JOB DESCRIPTION: · When you are part of the team at Thermo Fisher Scientific, you'll do important work, like helping our customers find cures for ...
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Customer Success Manager
1 week ago
Elliptic Washington, United StatesCustomer Success Manager · Department: AMCS · Employment Type: Full Time · Location: Washington, D.C. · Description · What's the role? · With revenue and customer numbers continuing to grow year-on-year, we are looking to expand our customer success team to ensure that we continu ...
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Customer Success Manager
1 week ago
Money Fit by DRS Washington, United StatesOverview/ Job Responsibilities: · Sev1Tech is looking for a Customer Success Manager that leads the Customer Success Team, providing direction to Technical Delivery Managers (TDMs). TDMs are dedicated to specific OIT customer user organizations with the responsibility to delight ...
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Customer Success Manager
4 days ago
Vendoo Washington, United States[Full Time] Customer Success Manager at Vendoo (United States) | BEAMSTART Jobs · Customer Success Manager · Vendoo United States · Date Posted · 31 Oct, 2022 · Work Location · Washington, DC, United States · Salary Offered · $80000 $120000 yearly · Job Type · Full Time ...
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Customer Success Manager
1 week ago
Vendoo Washington, United States[Full Time] Customer Success Manager at Vendoo (United States) | BEAMSTART Jobs · Customer Success Manager · Vendoo United States · Date Posted · 31 Oct, 2022 · Work Location · Washington, DC, United States · Salary Offered · $80000 — $120000 yearly · Job Type · Full Time · Exp ...
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Customer Success Manager
4 days ago
Cinder LLC Washington, United States[Full Time] Customer Success Manager at Cinder (United States) | BEAMSTART Jobs · Customer Success Manager · Cinder United States · Date Posted · 23 Jan, 2023 · Work Location · Washington, DC, United States · Salary Offered · $110 $220 yearly · Job Type · Full Time · E ...
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Customer Success Manager
5 days ago
Quorum Washington, United StatesBased in Washington, D.C., Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations, non-profits, associations, and governmental end-markets. Quorum allows user ...
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Customer Success Manager
4 days ago
hotglue Washington, United States[Full Time] Customer Success Manager at hotglue (United States) | BEAMSTART Jobs · Customer Success Manager · hotglue United States · Date Posted · 03 Nov, 2022 · Work Location · Washington, DC, United States · Salary Offered · $40000 $65000 yearly · Job Type · Full Tim ...
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Customer Success Manager
1 week ago
hotglue Washington, United States[Full Time] Customer Success Manager at hotglue (United States) | BEAMSTART Jobs · Customer Success Manager · hotglue United States · Date Posted · 03 Nov, 2022 · Work Location · Washington, DC, United States · Salary Offered · $40000 — $65000 yearly · Job Type · Full Time · Ex ...
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Customer Success Manager
18 hours ago
ACAMS Washington, United StatesReporting to the Operations Manager, the Customer Success Manager is a member of the U.S. team with the responsibility to manage and deliver high priority client and internal projects (product development & translations, systems implementation etc.) to agreed scope, timelines and ...
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Customer Success Manager
2 weeks ago
Cybersixgill Washington, United StatesCybersixgill is looking for a talented Customer Success Manager (CSM) to join our team. A successful candidate will be comfortable working in a team as well as independently, with high motivation to solve unique problems. · In this role, the CSM will be responsible for onboardin ...
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Customer Service Manager
3 weeks ago
Association for Diagnostics & Laboratory Medicine Washington, United StatesManager, Customer Service · ADLM, a DC-based dynamic, international scientific/medical society of clinical laboratory professionals, physicians, and research scientists focused on clinical chemistry and related disciplines, is seeking a Manager, Customer Service. · The Manager, ...
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Customer Relationship Manager
4 weeks ago
Improvix Technologies, Inc. Washington, United StatesLocation: Washington, DC · Remote: ONSITE · Clearance: Top Secret · Duration: Full Time, Day Shift · Summary Description · We are looking for a motivated, results driven and customer-focused professional to support a Customer Relationship and Accounts/Access Management team for ...
customer manager PT - Washington, United States - The Michaels Companies, Inc.
Description
Store - COLUMBUS-POWELL, OHDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred
Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
To review a comprehensive list of benefits, please visit
Michaels Benefits
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CO, CT, WA and RI only
For 50 years, Michaels has been the best place for all things creative.
We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.
At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth.
From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity.
As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at and The Michaels Companies, Inc.
also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
For 50 years, Michaels has been the best place for all things creative.
We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.
At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth.
From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity.
As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at and The Michaels Companies, Inc.
also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Founded in 1973 and headquartered in Irving, Texas, our more than 40,000 full-time and part-time Team Members live by these values:#J-18808-Ljbffr
