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    Business Operations Manager - Phoenix, United States - Arizona State University

    Arizona State University
    Arizona State University Phoenix, United States

    2 weeks ago

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    Description
    Job Description

    Arizona PBS, under Executive Administration, is seeking a highly motivated and engaging Business Operations Manager (BOM) to coordinate business operations in a fast-paced and complex department. This position manages a broad range of responsibilities with a strong focus on AP, AR, and Travel processing with multiple departments within Arizona PBS.

    Ideal candidates have a keen eye for detail and accuracy, strong understanding of financial practices, exemplary customer service skills including a collaborative approach with partners, experience managing confidential and sensitive information, and value continuous process improvement.

    Arizona PBS is a unique university environment providing financial, travel, purchasing, human resources and operations to support public broadcasting that specializes in the education of children, in-depth news and public affairs, lifelong learning, and the celebration of arts and culture.

    Working Environment
    • Activities are performed in an environmentally controlled office setting, subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.
    • Regular activities require the ability to quickly change priorities which may include and/or subject to resolution of conflicts.
    • Ability to clearly communicate to perform essential functions.
    • Use of critical thinking to make decisions and/or analyze and report data/results.
    • Infrequent bending, reaching, lifting, pushing, and pulling up to 25 pounds.
    • Regular use of standard office equipment including, but not limited to computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals.
    • Arizona PBS is located on the ASU Downtown Phoenix Campus in the Cronkite School of Journalism and Mass Communication building at 555 N Central Ave, Suite 500 Phoenix, AZ 85004
    Flexible Work Options
    This position is eligible for Hybrid work-an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location.

    Minimum Qualifications

    Bachelor's degree in a related field and six (6) years of directly related administrative experience which includes three (3) years of supervisory experience; OR, Ten (10) years of directly related administrative experience which includes three (3) years of supervisory experience; OR, Any equivalent combination of experience, and/or education from which comparable knowledge, skills and abilities have been achieved.

    Department Statement

    Arizona PBS specializes in the education of children, in-depth news and public affairs, lifelong learning, and the celebration of arts and culture - utilizing the power of noncommercial television, the Internet, educational outreach services, and community-based initiatives. Arizona PBS began broadcasting from the campus of Arizona State University on January 30, 1961. Now more than 80 percent of Arizonans receive the signal through a network of translators, cable and satellite systems. With more than 1 million viewers each week, Arizona PBS consistently ranks among the most-viewed public television stations per capita in the country. Arizonans provide more than 60 percent of the station's annual budget.

    ARIZONA PBS IS COMMITTED
    to diversity, equity, inclusion, and belonging (DEIB) as core values. Our goal is to build and foster a culture of transparency where unique identities and perspectives are celebrated.

    ARIZONA PBS BELIEVES
    all voices should be heard and acknowledged. We represent and serve Arizona by listening to our communities so we can create enriching content that educates, inspires, and connects.

    ARIZONA PBS VALUES
    trust. We are mission focused and committed to our audience. We strive to cultivate an environment where individuals feel informed, respected, and encouraged to share their stories.

    Desired Qualifications
    • Experience using ASU enterprise systems including Peoplesoft for HR and Workday for financial, budgeting and forecasting; PaymentNet for P-Card; Concur for travel.
    • Experience with accounting, purchasing cards, and budgeting practices and principles.
    • Experience with managing business operations staff.
    • Experience being a problem-solver who takes initiative, manages workloads effectively, and sets priorities while being flexible.
    • Experience in building strong relationships and ability to influence without authority.
    • Evidence of strong attention to detail.
    • Experience working successfully in a fast-paced, deadline-driven environment, both independently and as a member of a team.
    ASU Statement

    Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

    ASU is a tobacco-free university. For details visit

    Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

    Notice of Availability of the ASU Annual Security and Fire Safety Report
    In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU PD at

    Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit

    Essential Duties
    • Process or approve unique university expenditure/travel reimbursements in accordance with established travel and financial policies; provide timely and courteous travel/expenditure trouble-shooting support and training to staff.
    • Supervise business operations personnel by organizing workflow and ensure that employees understand their duties or delegated tasks.
    • Serve as the business office liaison, partnering to facilitate proper handling of financial and transactions, approve transactions within designated limits, review charges for compliance with FCC, CPB, ASU and sponsoring agency/contract conditions and requirements ensuring expenses are allowable on funding source and appropriate backup documentation is secured.
    • Work closely with director as a knowledgeable resource regarding FCC, CPB, ASU financial compliance policy and procedures; maintain exceptional knowledge of these practices and policies to provide guidance to internal and external stakeholders.
    • Manage a variety of account expenditures; review documentation for accuracy and compliance; maintain and reconcile detailed budgets for various accounts; advise and/or determine which expenditures are within the budget guidelines; inform management of irregularities and proceed with corrective action.
    • Prepare a variety of procurement-related documents exercising discretion and independent judgement and in accordance with ASU policies including statements of work, MOUs, informal quote summaries, independent contract checklists, speaker agreement forms, expense reimbursement forms, and other document development as requested.
    • Respond to inquiries in a timely manner using effective interpersonal communication, critical thinking, and problem-solving skills and methods as appropriate to address questions and/or concerns.
    • Organize and/or prepare departmental monthly reconciliation financial reports; analyze, summarize, and interpret information; recommend action to be taken for departments.
    • Work under deadlines, manage multiple responsibilities and duties, while navigating interruptions and unclear and/or changing situations.
    • Coordinate or assume other duties or projects as assigned or directed.
    Fingerprint Check Statement

    This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

    Instructions to Apply

    Application deadline is 3:00PM Arizona time on the date indicated.

    Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

    Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

    ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

    Only electronic applications are accepted for this position.

    IMPORTANT NOTE: What is the meaning of "equivalent combination" in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor's degree is equal to four years of experience.
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