- Windows 10
- Windows Server 2016 or newer
- Active Directory
- Office365
- Excel
- Networking and TCP/IP
- Mac OSX Catalina and newer
- Printers
- SmartBoards
- Chromebooks
- Mosyle or other MDM
- Linux
- VMware
- Python
- PowerShell
- Google IT Support Certification
- Apple Certified Support Professional
- Network+
- Security +
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Business Support Specialist
3 days ago
Jackson Health System Miami, United States**Department**: JRSCH Admin General · **Address**: Jackson Memorial Hospital · - 1611 NW 12th Ave, Miami, FL 33136 · **Shift Details**: Monday - Friday, Full Time, Days · **Why Jackson**: · Jackson Health System is a nationally and internationally recognized academic medical syst ...
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Administrative Support Specialist
3 days ago
U.S. Army Cyber Command Miami, United States**Duties**: · - Prepares personnel accounting and strength management reports and data. · - Conducts initial orientation by providing brochures such as health and life insurance, and briefly explaining retirement provisions, Thrift Savings Plan (TSP), hours of work, leave accrual ...
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Monitoring Tech Support Specialist
2 weeks ago
SuperCom Miami, United States**DESCRIPTION**: · The position includes: · - Troubleshooting and diagnosing hardware & software issues and escalating as necessary. · - Processing monitoring alerts according to defined protocols. · - Ability to work well under pressure and maintain a positive attitude. · - Prov ...
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Business Support Specialist, Primary Care
2 weeks ago
Jackson Health System Miami, United States**Department**: Primary Care, Clinics - JRSCH Admin General · **Address**: Jackson Memorial Hospital · - 1611 NW 12th Ave, Miami, FL 33136 · **Shift Details**:8:00 AM - 4:30 PM,** **Monday - Friday · **Why Jackson**: · Jackson Health System is a nationally and internationally rec ...
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Monitoring Tech Support Specialist
4 days ago
Supercom Miami, United StatesThe position includes: · - Troubleshooting and diagnosing hardware & software issues and escalating as necessary. · - Processing monitoring alerts according to defined protocols. · - Ability to work well under pressure and maintain a positive attitude. · - Providing timely inform ...
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Technical Support Specialist Tier I
4 days ago
HUAHAI LED Miami, United States**About the Job**: · **Key Responsibilities**: · - Onboarding Support: Assist in the onboarding process for new employees, ensuring they have the necessary resources, knowledge, and access. · - Issue Resolution: Diagnose and troubleshoot technical problems, guiding clients throug ...
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Broker Support Specialist
2 weeks ago
Health Family Insurance Hialeah, United States**GENERAL PURPOSE**: The Broker Support Specialist plays a pivotal role in the organization as the day-to-day interface (both inbound and outbound) with contracted Health Insurance brokers in the field. The Specialist will adhere to company policies and CMS regulations to ensure ...
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IT Support Specialist
3 weeks ago
Warren Henry Automotive Group Miami, United StatesJob Description · IT Support Specialist · US-FL-North Miami · Job ID: · Type: Full-Time · # of Openings: 2 · Category: Information Technology · Main Campus · Overview · Performs technical work in the maintenance, support, and installation of computer and peripheral equipment to ...
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IT Support Specialist
3 weeks ago
BCA IT, Inc. Miami, United StatesBCA is a Managed IT Service Provider (MSP) with offices located in Miami, Orlando, & Dallas servicing small and mid-sized businesses. Our offerings include managed IT services, cloud services, managed security services, back-up and disaster recovery services as well as profession ...
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Research Support Specialist
1 week ago
UOMUOMUS Miami, United States OTHERCurrent Employees: · If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review ...
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Research Support Specialist
1 week ago
University of Miami Miami, United StatesCurrent Employees: · If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here $) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please re ...
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Peer Support Specialist
1 week ago
WestCare Foundation Miami, United StatesPeer Support Specialist · Job Details · Job Location · Miami Blue Lagoon Drive - Miami, FL · Position Type · Full Time · Education Level · High School · Salary Range · $ $21.63 Hourly · Job Category · Nonprofit - Social Services · Description · POSITION SUMMARY: · Person in ...
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Registrar Support Specialist
1 week ago
Albizu University-Miami Miami, United StatesRegistrar Support Specialist - Enrollment and Registrar Department · Full-Time (On Campus) · Albizu University · Miami Campus · The Registration Support Specialist provides general customer service to students, alumni, faculty and supports the University Registrar's Office. The R ...
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Peer Support Specialist
1 week ago
WESTCARE INC Miami, United StatesJob Details · Job Location · Miami Blue Lagoon Drive - Miami, FL · Position Type · Full Time · Education Level · High School · Salary Range · $ $21.63 Hourly · Job Category · Nonprofit - Social Services · Description · POSITION SUMMARY: · Person in this position is responsible fo ...
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Research Support Specialist
1 week ago
UOMUOMUS Miami, United States OTHERCurrent Employees: · If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review ...
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Research Support Specialist
1 week ago
UOMUOMUS Miami, United States OTHERCurrent Employees: · If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review ...
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Research Support Specialist
1 week ago
UOMUOMUS Miami, United States OTHERCurrent Employees: · If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review ...
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Research Support Specialist
1 week ago
University of Miami Miami, United StatesCurrent Employees: · If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here $) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please re ...
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Research Support Specialist
1 week ago
University of Miami Miami, United StatesCurrent Employees: · If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here $) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please re ...
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Research Support Specialist
1 week ago
University of Miami Miami, United StatesCurrent Employees: · If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here $) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please re ...
Help Desk Level 2 Support Specialist - Miami, United States - Scheck Hillel Community School
Description
Job Description
Job DescriptionA large private school located in the Aventura, Florida area has openings for qualified Help Desk Level 2 Support Specialist.
We are a nationally recognized college preparatory and community school located in North Miami Beach, Florida. Our well-rounded, rigorous, dual curriculum program serves over 1300 students in PKT through 12th grade. As a Blue Ribbon School of Excellence, we attract and retain a diverse faculty who demonstrate professional excellence with an unwavering commitment to delivering an education of unsurpassed quality, As a community school, we understand that our school isn't just about education, it's about the whole child.
The Help Desk Level 2 Support Specialist role is responsible for providing technical assistance in answering questions and resolving computer hardware/software problems in person, via telephone, or utilizing a remote support tool. This includes receiving, prioritizing, documenting, and actively resolving end user requests. This role will also work closely with internal and external support teams to quickly identify and bring resolution to critical business needs and incidents.
The IT Help Desk team troubleshoots desktop PCs, laptops, scanners, printers, phones and a variety of commercial and proprietary software in a Windows, VMWare, and Mac OS environment. Including but not limited to creating, tracking, and closing trouble tickets using the help desk ticketing system. The selected candidate must ensure that all support calls, helpdesk tickets, and related procedures adhere to organizational values and guidelines. Other duties may be assigned by supervisor or designee.
A successful candidate must have strong problem-solving skills, be able to think creatively and see assignments through, be dedicated and have a customer-centric approach, as well as a desire to learn and grow.
Working knowledge required
Working Knowledge preferred
Preferred Certifications
This onsite full time position includes a comprehensive compensation package with competitive salary, benefits, generous paid time off and holiday schedule, professional development, opportunity for growth, free lunch, and more. Visit our website at for more information about us. Scheck Hillel is an equal opportunity employer.
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