- BS/BA Degree
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Business Analyst for Global Material
1 week ago
Lawrence Livermore National Laboratory Livermore, United StatesCompany Description · Join us and make YOUR mark on the World · We are committed to a diverse and equitable workforce with an inclusive culture that values and celebrates the diversity of our people, talents, ideas, experiences, and perspectives. This is essential to innovation a ...
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Business Analysts
4 days ago
Cognizant Technology Solutions Foster City, United States**Business Analysts - Security Domain** · *** · **Experience**: · Sr. Business Analyst - 5 to 10 years of experience in Security Domain · Business Analyst - 3 to 5 years of experience in Security Domain · **Job Duties**: · - Business Analyst will act as a liaison between technica ...
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Business Analyst
1 week ago
OnHires San Francisco, United StatesOur client is an innovative AdTech company that delivers advanced solutions for global businesses. They leverage cutting-edge technological advancements to provide custom programmatic products, digital transformation services, and expert consultations. · They highly skilled profe ...
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Business Analyst
1 week ago
Capgemini San Francisco, United States**Job description**: · OP# · Need mid-level PM who is a driver and can bring PMO operational discipline to high tech client. Able to own 1 initiative outright and provide additional support, mentoring, and deliverables to other elements of PMO. · Core PM includes basics of scope ...
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Business Analyst
23 hours ago
Cypress Human Capital Management, LLC Pleasanton, United StatesBusiness Analyst · , 1183 · About The Team · The Support Applications & Technology (SAT) team is responsible for supporting, maintaining, and innovating the systems and tools used by both our customer support and its customers. We are a diverse group of product operations spec ...
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Business Analyst
5 days ago
Central Business Solutions Pleasanton, United StatesPosition Role/Tile: Business Analyst · Location: Pleasanton, / Remote · Technical Business Analyst · Job Description · Business Analyst (Dia R&D, Research and Lab Exec Domain) · The Position This position is for a strong technical business analyst who will be guiding and ass ...
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Business Analyst
5 days ago
Bayone Pleasanton, United StatesThis role will have day-to-day interactions with our Salesforce Business and Technical team. You'll be working and collaborating with Product Development, Integration, Data Migration, Change Management along with Business Teams to gather requirements and define business use cases ...
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Business Analyst
5 days ago
Diverse Lynx Pleasanton, United StatesJob Description: 1 Delivers technical and business services to help the File Migration Project move an end user's on-premise personal drive to their OneDrive with little effect to the end user. 2 Search and find on-premises eligible shares and end user candidates to put in waves ...
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Business Analyst
1 day ago
Flexon Technologies Inc Pleasanton, United States Full time, trainingEntry Level Business AnalystResponsibilitiesWork hand-in-hand with the business side of an organization to help in process improvements.Working primarily on design and analysis in the areas of organization planning cum information technology.Works as the middle man between the te ...
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Junior Business Analyst
4 days ago
Agama Solutions Sunnyvale, United StatesJob Description: · As a Junior Business Analyst, you will be responsible for supporting regional analysts by ensuring accurate reporting, creating insightful dashboards and presentations, and identifying potential business opportunities. You will play a critical role in data anal ...
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Business System Analyst
1 day ago
University of California Berkeley Berkeley, United StatesBusiness System Analyst (7584U), Berkeley Financial Systems About Berkeley · At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds fee ...
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Business Integration Analyst
1 day ago
Laiba Technologies Sunnyvale, United States**Role : Business Integration Analyst -Financial Analyst** · **Location : Sunnyvale, CA (Onsite role)** · - **Lease accounting support**: · Technical Expertise: Good understanding of ASC 842 lease accounting and be able to research and resolve accounting issuesProcess Improvement ...
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Lead Business Analyst
1 week ago
Federal Reserve Bank of San Francisco San Francisco, United StatesCompany · Federal Reserve Bank of San Francisco · We are the San Francisco Fed, public servants with a congressionally mandated mission to advance the nation's monetary, financial, and payment systems to build a stronger economy for all Americans. We are a community-engaged bank, ...
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Aem Business Analyst
1 week ago
Q1 Technologies San Jose, United States**Job description Below** · **Adobe Experience Manager (AEM/CQ) and other Adobe Digital Marketing and Commerce solutions** · **5+ years of experience gathering and documenting requirements, and creating and maintaining functional specifications** · - **Working experience on 1+ la ...
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Business Development Analyst
1 week ago
ForeFront Power San Francisco, United States**JOB OVERVIEW** · The Business Development Analyst will support new solar power, energy storage, and fleet electrification sales, and the management of current accounts in the US. You will directly assist Sales Managers in driving the growth of our client portfolios and project ...
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Business Analyst, Consultant
1 week ago
Blue Shield of California Oakland, United States**Your Role**: · The Population Health Management (PHM) Governance team, under the state mandate of the California Advancing and Innovating Medi-Cal (CalAIM) program, is designed to proactively assess and address the care needs of beneficiaries with tailored interventions. The Bu ...
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Business Systems Analyst
1 week ago
Avispa Technology Pleasanton, United StatesBusiness Systems Analyst 1183 · A leading enterprise software solutions company is seeking a Business Systems Analyst. The successful candidate will lead the enhancement of customer support through technology, overseeing system delivery, prioritization, and collaboration across t ...
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Business Systems Analyst
1 day ago
Electronic Arts Redwood City, United StatesThe future of entertainment is interactive, and our Marketing team plays an important role in this future by building content, culture, and community around our brands. We empower audiences to Play, Create, Watch, and Connect across our amazing franchises and experiences, includi ...
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Business Analyst III
5 days ago
LanceSoft Pleasanton, United StatesJob Title: Business Analyst III · Location: Pleasanton, CA 94588 · Duration: 06 Month Contract · Hours: Business Hours · Job Description: Contract to Hire. · Develops, documents, and analyzes business requirements. · Defines high-level applications, relationships, flows, and ...
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Business Intelligence Analyst
1 week ago
Autodesk San Francisco, United StatesJob Requisition ID # · - 24WD78069 · Position Overview · We're looking for a passionate and driven Business Intelligence Analyst to join our Customer Experience (CX) Analytics team. You will report into the Senior Manager of Business Analytics and partner with Product Managers ac ...
Business Analyst - Pleasanton, United States - Bayone
Description
This role will have day-to-day interactions with our Salesforce Business and Technical team.You'll be working and collaborating with Product Development, Integration, Data Migration, Change Management along with Business Teams to gather requirements and define business use cases.
You'll be working closely with the Product Owner on daily basis and will be reporting to the Director of Product Management.
Key Responsibilities include, but are not limited to:
Work with the Business and Product teams to understand the existing process and to gather the business and functional requirements, by scoping, defining, and prioritizing requirements.
Understand and document detailed requirements for implementing and enhancing CRM solution.Critically evaluate information gathered from multiple sources, reconcile inconsistency, and break down high-level information into details.
Work with UX/UI team to develop mock-ups and proposed user journeys
Mapping functional requirements to features and functionality.
Work with Product Manager and Analytics team to define, measure and track Key Performance Indicators (KPIs) and success criteria for the assigned projects & features
Work with Architects and Developers to transform new requirements into design and implementation.
Work with the functional SME and trainers to identify and document process gaps and process improvements.
ssist and Develop Innovation Roadmaps and BRDs.
Qualifications:
You have 5 years of business analyst experience in delivering amazing customer experience using customer support products and technology
Experience with
CRM and Customer Service Management solutions used by medium-sized customer support organization a strong plus
Process Improvement certification Six Sigma is a Plus
Product experience in eCommerce customer support a plus
ptitude for strategic thinking and problem solving in a fluid environment.
Exceptional at prioritizing and focusing on the highest value opportunities.
bility to stay goal oriented and act with a sense of urgency
bility to work collaboratively as a member of cross-functional teams to deliver results.
Excellent communication skills, able to present, negotiate and influence at C-level.
Exceptional networking, relationship building and influencing skills.