Computer Network Support Specialist W/ Secret Clearance - Pascagoula, United States - Intellect Solutions

Intellect Solutions Pascagoula, United States

1 week ago

Description

>> Computer Network Support Specialist W/ Secret Clearance Computer Network Support Specialist W/ Secret Clearance Summary Title:Computer Network Support Specialist W/ Secret ClearanceID:10147Location:Pascagoula, MSDepartment:Information Technology Description Responsibilities:

You will be part of a multi-faceted collaborative team responsible for managing and supporting the comprehensive enterprise IT Support Service functions for Incident Management, User Account Management, Access Management, Problem Management, Request Fulfillment, and a variety of other IT ad hoc requests utilizing the USCG ticketing system.

Essential Job Functions:

Provide technical support to Analyze, test, troubleshoot, and evaluate existing network systems, area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system

Manage the configuration and operation of client-based computer operating systems

Respond to and resolve help desk requests

Upgrade systems and processes as required for enhanced functionality and security issue resolution

Install and test computer-related equipment

Provide support creating and maintaining Certification and Accreditation (C&A) security packages.

Monitor the system daily and respond immediately to security or usability concerns

Education/Certifications:

Active DoD Secret clearance (Interim permitted), High School diploma or equivalent and at least 3 experience providing technical support for both hardware and software issues on an organizations local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system.

Required Knowledge/Experience:

Demonstrated ability to manage the configuration and operation of client-based computer operating systems

Demonstrated ability to monitor the system daily and respond immediately to security or usability concerns

Demonstrated ability to create and verify backups of data

Demonstrated ability to perform data collection integrity and validate proper results

Demonstrated ability to respond to and resolve help desk requests

Demonstrated ability to upgrade systems and processes as required for enhanced functionality and security issue resolution

Strong understanding of Administrate infrastructure, including firewalls, databases, malware protection software and other processes

Demonstrated ability to review application logs

Demonstrated ability Install and test computer-related equipment

Excellent written, verbal, and presentation communications skills

Ability to balance multiple tasks simultaneously and transition between projects

Ability to work both independently and effectively in teams

**Must comply with all federal COVID-19 related vaccination and testing requirements, including, but not limited to, those set out in Executive Order 14042**

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