Customer Service Representative - Phoenix, United States - Maricopa County

Maricopa County

Verified Company

Phoenix, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Posting Date

04/08/24

Application Deadline

04/11/24

Pay Range

Full Range:
$ $22.00 hourly

Job Type

Unclassified

Department

Transportation

About the Position

About Us

We value your time. The time with your family. The time you spend on the road. And the time you spend making a difference. At the Maricopa County Department of Transportation we provide connections that improve people's lives.

By combining innovative technologies with the vast talent of our employees, we plan for future needs and operate a transportation system with the community in mind.

Are you interested in contributing to the community in which you work, live and play? Then join our team—and help us build connections.

Proud to Offer

Work with a greater purpose
Tuition reimbursement
Exceptional worklife balance
Opportunities for growth and development within Maricopa County
Lowcost, highvalue healthcare for you and your qualifying dependents
Paid vacation, sick time, and parental leave
Extensive wellness program, including healthcare premium discounts
Employee discounts for goods and services
Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.29% monthly contribution rate and includes a 100% employer match on Day
Learn more at
Work With Us | Maricopa County, AZ

We Require

Six (6) months of clerical and customer service experience
High school diploma or GED

We Also Value

Proficiency in Microsoft Office Suite
Typing speed of at least 50 wpm
One (1) or more years of clerical experience including typing, receptionist work and customer service
One (1) or more years' experience managing and scheduling calendars in Microsoft Outlook
Intermediate or advanced outlook experience

Job Contributions

Acts as the receptionist for the department by greeting internal and external customers at the main customer service desk and assisting them with the checkin process.
Provides customers with clear explanations and directions.
Schedules conference rooms for internal and external customers.
Answers and refers telephone calls and visitors to the appropriate department personnel.
Receives incoming and outgoing deliveries and assures each one is properly logged in and delivered to the appropriate person.
Reserves and checks out county motor pool vehicles
Sorts and files documents and records, maintains spreadsheets to include sorting alphabetically as well as numerically, and researches and crossreferences files.
Assists in a backup role with records processing and reprographic services.

Working Conditions

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.

Selection ProcedureMust pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.