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    Guest Service Agent - Windsor, United States - Waterford Fire Service

    Waterford Fire Service
    Waterford Fire Service Windsor, United States

    3 weeks ago

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    Description

    ** Guest Service Agent**

    ** Guest Service Agent**

    ** Sheraton Hartford Hotel at Bradley Airport**

    1 Bradley International Airport

    Windsor Locks , CT 06096

    Telephone

    Website

    Managed by

    **Sheraton Hartford Hotel at Bradley Airport**

    **Current Job Openings**

    **Search Other Jobs**

    Part-time Posted February 18, 2022

    > Be A Part of Our Passionate & Committed Team **Guest Service Agent**

    **Come Join the Waterford Hotel Group Team**

    Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to wow our customers, we invite you to explore a career with Waterford Hotel Group.

    **The Ideal Candidate for this Position**

    We are looking for enthusiastic, friendly customer service professionals Prior face-to-face customer experience is a huge plus, but your attitude is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility is a must.

    **Job Description**

    This position is responsible for providing superior customer service at all times. You will assists guests with check-ins/check-outs, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible.

    **Job Requirements**

    Must be an outgoing, positive, friendly person

    Must be able to work a flexible schedule including nights, weekends and holidays

    Previous customer service experience preferred

    Previous hotel experience a plus, but not required

    You must be able to pass a thorough background check as well as be drug free

    **Benefits**

    **We offer our eligible Associates a number of benefits to enhance their health and well-being:**

    Group insurance, including medical, dental, vision and company-paid life insurance

    Paid time off including vacation days, personal days and holidays

    Company-matched 401(k) plan

    Voluntary benefits including short term disability, accident, life and critical illness

    Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more

    For more information about Waterford Hotel Group, please visit our website at .

    EOE/M/F/D/V

    **Sheraton Hartford Hotel at Bradley Airport**

    237 Room Hotel

    **Our Hotel**

    The Sheraton Hartford Hotel at Bradley Airport is committed to making a stay as comfortable and convenient as possible. Whether guests are looking to catch up on some work or spend some quality time with their family, they will feel right at home here. Our location inside the Bradley International Airport is ideal for those flying in and out of New England. Were highly ranked on TripAdvisor and located near top attractions including the Basketball Hall of Fame, Six Flags New England, and the New England Air Museum. Our pet-friendly hotel features 237 spacious guest rooms, Starbucks Coffee, and complimentary high-speed internet access. Guests can relax with a splash in our indoor pool or enjoy our fitness center. They can dine at Concordes, our signature restaurant. Our hotel offers business amenities and is located near UTC Aerospace, American Honda, Amazon, Westinghouse, and other leading Connecticut businesses.

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