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Farmington

    Customer Service Agent - Farmington, United States - Lee Spring Company

    Lee Spring Company
    Lee Spring Company Farmington, United States

    4 weeks ago

    Default job background
    Description

    02-Mar-2022 to Until Filled (CST)

    Production

    Farmington, CT, USA

    $14.00-$16.00

    Hourly

    Full Time

    *Medical Insurance, Paid Time Off, Vacation Days, Holiday Pay, 401k Plan and ancillary benefits.*

    Lee Spring is seeking an Customer Service Agent to join our Farmington, CT location.

    Lee Spring manufactures and distributes mechanical springs, wire forms, stampings and fourslide parts worldwide. We offer an extensive product line of more than 25,000 inventoried products in a variety of materials available in stock and ready to ship today. In addition, we also manufacture springs made to customer specifications. Lee Spring is the premier global source for stock catalog and custom designed mechanical springs and related products.

    Founded by Robert Lee Johannsen in 1918, Lee Spring began in Brooklyn New York and our Global Headquarters are still based in Brooklyn today. Through the years, we have expanded with additional strategic locations throughout the United States, Europe, Latin America and Asia. We are well known for our extensive and comprehensive catalog of stock springs that have been used by engineers, professionals and buyers for decades. Beyond the catalog, we have considerable custom spring capabilities, personnel and a proficiency that comes with our many years within the industry.

    Duties and Responsibilities:

    Working in Call Centers handling inbound calls

    Order Processing

    Providing request for quotes

    Relay information to customers in regards to availability, pricing, deliver and order status

    Resolving customer issues

    Issue and process Return Material Authorizations

    Handle phone, e-mails, faxes, and walk-in customers

    Performs other related tasks that may be assigned

    Requirements:

    2+ years of experience in customer service call center and high volume order entry skills

    20 words per minute keystroke ability

    Exceptional communication skills (oral & written)

    Proficient in Microsoft Office and general software applications

    High School Diploma/GED

    We offer a generous benefits package, which includes

    -Medical Insurance

    -Dental

    -Vision

    -Short & Long Term Disability

    -Cancer Coverage

    -Accident Coverage

    -Life Insurance

    -Paid Time Off

    -Vacation Days

    -10 Paid Holidays

    401k Plan

    And many more

    Lee Spring Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we also comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training.

    Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.

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