network engineer - Amarillo, United States - Computer Services Incorporated

Computer Services Incorporated Amarillo, United States

3 weeks ago

Description

JOB SUMMARY

CSI Network Engineers focus on implementing and upgrading network infrastructure, responding to customer issues, and evaluating network systems across various platforms and protocols. They work closely with customers, managing tasks such as device migrations, installations, and ensuring configuration integrity. Meanwhile, our DevOps Engineers work with a broader team, including management, product owners, developers, and engineers, to plan and implement solutions that streamline both business and technical operations. They introduce new tools and practices in alignment with company standards to enhance efficiency and effectiveness.

KEY RESPONSIBILITIES

Demonstrates a proficient knowledge while learning a variety of technologies.
May perform planning, site/datacenter surveys, and providing recommendations for future proofing customer infrastructures by providing data to customers, internal or external, with actionable data regarding specific customers' infrastructure needs. This data might be rendered by either conference call, data (i.e., e-mail) or physical on-site inspection.
May work on project implementations; conducts project planning, vendor comparisons, and project management.
Responds promptly to trouble tickets/tasks concerning network/voice issues.
Works to maintain security and proper access to customer data.
Stays abreast of developing trends in Information Technology.

PRIMARY RESULTS ACCOUNTABLE FOR ACHIEVING

Desired outcome would be that implementation would happen with 0% rework, and the customers' expectations would be met and exceeded.
Understand customer needs and objectives.
Incident tickets/tasks are completed in a timely and responsive manner.
To become more knowledgeable and proficient with existing skills, while seeking out opportunities to work with newly learned skills.

JOB REQUIREMENTS

Education & Certifications:

Accredited university, college or trade school education in relevant field or equivalent training in relevant technology.

Experience:

Professional level position in described technology. Two (2) to four (4) years of successful, hands-on work experience in relevant fields.

Required Skills:

Advanced IT knowledge including, but not limited to, security clearance, firewalls, switches, and network security
Written and verbal communication skills
Strong logic, reasoning, and analytical skills
Ability to work independently and within a collaborative team

Preferred skills: DevOps experience- Computer Programming and Scripting skills (e.g., PowerShell, Bash, Python, etc.)

RELATIONSHIP BUILDING

This position requires regular contact both inside and/or outside the company.

DECISION MAKING

This position requires the use of independent judgment to plan and perform; general decisions are made to solve a problem or select a course of action for a standard or recognized method of operation.

SUPERVISION RECEIVED

General Supervision. Assignments are both task-oriented and objective-oriented. Work is reviewed for soundness of judgement and overall adequacy and accuracy.

WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Special work environment characteristics: Risk of electrical shock.

Travel: Minimal travel required (up to 20%).

Physical Demands:

The employee is regularly required to stand, walk, sit, talk and hear, use hands to finger, handle or feel, reach with hands or arms, stoop, kneel, crouch, or crawl, lift or move up to 50 pounds, and travel by ground or vehicle. This position requires the basic need to look at a computer screen up to 8 hours a day.

Note: The most common duties include the installation of cables in awkward locations and the removing and re-installing PCs, servers, and other rack-mounted hardware.

Not For Albany County, NY, California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York City, Washington applicants.

CSI is a leading fintech, regtech and cybersecurity solutions partner operating at the intersection of innovation and service. As a trusted technology company, CSI excels at driving businesses forward with a unique blend of cutting-edge solutions, decades of experience and a commitment to authentic partnerships defined by our customer-first culture.

CSI is dedicated to providing challenging and rewarding careers for our employees across the country and offers a competitive compensation package, including health, dental and vision insurance, paid vacation, 401k, and much more

For more information about CSI, visit

CSI is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics, or any other legally protected basis.

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