Director of Training - San Francisco, United States - Children's Council of San Francisco

Description

Job Description

Job Title: Director of Training

Department: Human Resources

Reports to: Chief Human Resources Officer (CHRO)

FLSA: This is a full-time (40 hours/week) Exempt Position

Salary: $115,000 - $125,000

ABOUT CHILDREN'S COUNCIL:

For 50 years, Children's Council has been the heart of child care and early education in San Francisco, advancing the belief that high-quality child care can transform lives and communities. Our more than 140 team members help families navigate their child care and preschool options and secure financial assistance to pay for it. We provide home-based child care businesses with the training and resources to succeed. Through a wide range of free programs and workshops, we support parents and caregivers as they build child development skills. As the city's second-largest nonprofit contractor, with an annual budget of over $240 million, we are a major stakeholder in the child care system. We educate the public and advocate for increased investment in early education at the local and state level. If you are a child care champion, we want you on our team.

Position Summary:

We are looking for a highly motivated, resourceful, and dynamic candidate for the role of Director of Training. This individual will be responsible for developing and directing operational excellence around HR processes and organizational training. While leading key functions within HR - training, performance management and learning management system integration - you will provide the leadership necessary to deliver a broad spectrum of training, professional development, and operational HR support to our 140 staff. With your strong project management and relationship-building skills, you will support HR strategies that successfully enhance our culture and employee experience.

Keys to Success:

• You can comfortably pivot between HR and Training (L&D) functions
• You are agile and resourceful
• Whether HR or training related, you are an effective leader

Core Responsibilities:

Training

• Collaborates with leadership to understand the organization's goals and strategy related to organizational training, staff engagement, and creating an inclusive culture.
• Work with leadership and program teams to create and lead the execution of our professional development and training roadmap; seamlessly connect organizational goals into our performance management process (Trakstar); lead our annual review process and calibrate documentation and competencies so that there is alignment.
• Partner with CHRO on strategic initiatives as it relates to creating training plans for staff, resources and opportunities for learning and development, and other HR-related processes.
• Support CHRO with your thought partnership and innovative ideas on workforce planning, training and development, performance management alignment.
• Develop and implement trainings that support and move forward DEI goals and initiatives.
• Cultivate relationships with outside facilitators to provide targeted trainings for staff (skill based, DEI, or program specific).
• Support leadership with actively creating and tracking SMART goals in our learning management system; establishing goal-setting measures, identifying skill gaps and successful outcomes that culminate in our annual review process.

Human Resources

• Supervises staff and manages employee performance; provides ongoing performance feedback, addresses problems, orients and trains employees, verifies competency and identifies and suggests way to develop skills.
• Support and grow team members progress and professional development by maintaining an environment focused on growth mindset, collaboration, and feedback.
• Through your thought partnership with the CHRO, you will support efforts to fine-tune and link HR organizational processes, and workflows to reflect our culture and learning initiatives.
• When needed, you will execute special projects by identifying and clarifying issues and priorities; communicating and evaluating milestone accomplishments; evaluating alternative plans of action.
• Oversees LMS vendor relationship and training facilitation; performs a cost benefit analysis of current services provided and monitors our ROI.
• Other projects and duties as assigned.

Qualifications, Skills & Experience:

• A minimum of 5 years' experience working in HR, preferably for a mid-sized organization
• A minimum of 3 years' experience implementing and conducting organizational trainings
• Must have direct experience supervising staff
• Must have project management experience (prioritizing, tracking, and managing competing priorities and deadlines) an ability to work in a fast-paced environment
• Must have excellent written, oral communication skills
• Must be detail-oriented, organized, and resourceful
• Experience working with HRIS platforms (Trakstar, Bamboo, or SAP Litmos)
• Experience using project management software is an added bonus
• PHR or SPHR certification preferred

Physical Requirements:

• Mental acuity to perform the essential functions of this position in an accurate and timely fashion.

• Dexterity to use office equipment; the ability to sit and work at a desk for extended periods of time.

• Ability to speak, hear, and understand speech at normal room levels.

• Physical agility to bend, stoop, walk, climb four flights of stairs if required.

BACKGROUND CHECK

All offers of employment are contingent upon successfully completing this process.

COVID Policies

All staff are required to be fully vaccinated (barring application for medical or religious exemptions). Wearing masks in the office is optional for our staff.

Hybrid Work

​​​We have adopted a hybrid working model at Children's Council. There are a few roles where the hybrid schedule is not conducive. Similarly, there are a few positions that operate 100% remotely. All applicants should be comfortable with both the remote and in office scenarios.

Compensation and Employee Benefits:

Salary Range: $115,000 - $125,000

Medical, dental, vision, Long-term disability, Life & Pet Insurance / 8.5% Employer 401K Matching program/ Tuition Reimbursement / FSA, HSA & Transit Commuter Benefits / Generous PTO accrual - 5 weeks annually / 15 paid holidays / Lunch-n-Learn Training Program

Children's Council of SF is committed to building a staff that is rich with cultural, social and experiential diversity. Candidates who want to join us on this journey and who can uniquely contribute to that goal are encouraged to apply.

Equal Opportunity & Equity Statement

Children's Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation.