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    Security Operations Specialist I - Iowa, United States - EMC Insurance

    EMC Insurance
    EMC Insurance Iowa, United States

    3 weeks ago

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    Description
    At EMC, you'll put your skills to good use as an important member of our team. You can count on gaining valuable experience while contributing to the company's success. EMC strives to hire and retain the best people by engaging, developing and rewarding employees.
    With guidance, monitors and analyzes all security camera systems to identify threats and safety concerns. Operates all electronic protection systems. With guidance, controls, monitors, and operates facility access system of team members, contractors, vendors, and visitors by key card. Detects potential threats, safety hazards, and site risks and responds to emergency situations.

    Assists with investigations and completes corporate safety and security trainings and learning courses and shadows experienced security operations team members.


    Essential Functions:
    Ensures safety and protection of individuals and corporate property

    Dispatches security, public safety, maintenance, or other personnel to alarm conditions across corporate office and branch locations

    With guidance, controls, monitors, and operates facility access system of team members, contractors, vendors, and visitors by key card

    Responsible for allowing or denying access, providing access cards, and maintaining the access database; prevents unauthorized facility access

    Maintains log sheet of physical keys signed out.

    Secures the facilities at the end of regular business hours and maintains this secure mode until the facility is unlocked for the next scheduled business day

    Detects potential threats, safety hazards, and site risks. Responds to emergency situations, including but not limited to incidents of workplace violence, suspicious persons, team members stranded in elevators, accidents, fires, medical emergencies, crimes in progress, and alarm notifications

    Follows emergency procedures and assists public safety officials to gain access to secure areas

    Communicates security and safety concerns to people leaders, team members, contractors, vendors, tenants, public safety officials, and the general public to maintain a safe and secure workplace

    Sends out companywide emergency alerts using emergency mass notification software during crisis situations, inclement weather, and building closures as needed

    Serves as a member of EMC's Emergency Response Team for emergencies

    Assists with site risk assessments, building lock and unlocks, emergency response, and regular walk-throughs to identify security and safety hazards and corporate policy violations

    Completes corporate safety and security trainings and learning courses

    Shadows experienced security operations team members to learn company policies and procedures and gain experience in safety and security

    Consults experienced security operations specialists to ask questions, gain understanding in safety and security best practices, and gain basic skills to perform routine tasks

    Assists with investigations, prepares initial reports for security or safety incidents or claims of loss on company premises, retrieves incident and/or accident data and develops reports, and preserves evidence as needed

    With guidance, determines incident trending and location analysis to prevent future injury or damage to EMC assets

    Provides detailed and informed suggestions for future mitigation

    May be required to testify in court as a witness to criminal activity occurring on company premises


    Education & Experience:
    High school diploma or equivalency

    Experience in a security or similar environment preferred

    CPR/AED certificate within the first 6 months of hire


    Knowledge, Skills & Abilities:
    Ability to perform CPR/AED as first responder

    Ability to quickly assess a threat and be decisive based on limited information

    Basic computer knowledge and keyboarding skills

    Strong telephone etiquette, customer service, and communication skills

    Strong organizational and prioritization skills

    Knowledge of the following tools preferred: Card access software, Building automations, Fire Panels, CCTV Surveillance Systems, documentation software, and Visitor Management software

    Ability to maintain complete confidentiality of corporate information and security protocols

    Ability to occasionally work weekends, nights, and holidays, up to 10-hour shifts


    Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

    All of our locations are tobacco free including in company vehicles.
    To learn more about why you're gonna love it here, watch the video below.

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