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    Head of Operations - Washington DC, United States - U.S. Green Building Council

    U.S. Green Building Council
    U.S. Green Building Council Washington DC, United States

    1 week ago

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    Description
    This position is eligible to be remote or a hybrid (DC Headquarters) role.

    Green Building Council (USGBC) is a global, nonprofit organization based in Washington, D.working to improve environmental sustainability, human health, and resilience in the built environment through its programs and rating systems including LEED.

    Today, people in over 150 countries and territories live, work, and learn in LEED certified buildings, communities, and cities that protect health, climate, and natural resources, and enhance quality of life.

    GBCI is the premier certification body responsible for global delivery and quality oversight of green building and green business sustainability standards.

    Its integrated team of green building specialists administers credentials and certifications for the U.Green Building Council (LEED), the International WELL Building Institute (WELL Building Standard), International Finance Corporation (EDGE), PEER, SITES, TRUE Zero Waste, and IREE.

    Today, people know that if they are in a LEED-certified building, they are using less energy and water, saving on maintenance costs, improving indoor air quality, offering comfort to their occupants, and creating less environmental burden on their community.

    They also know that they are in a building that enhances their health and wellness.

    The Director of Operations and Enablement will ensure that departmental strategies and plans are devised nationally with an optimized workflow and implemented locally and regionally.

    Managing Director and working closely with U.MT&D staff members and cross-functional departments, the Director of Operations and Enablement will be an integral part of the effort to drive and realize growth.

    This position will provide internal focus essential to supporting a thriving and growing department, including delivery of high-value and quality engagements, client-oriented market development strategies and tools, and streamlined operational processes that meet USGBC standards and enable team success.

    The Director will utilize business intelligence to optimize decisions and solve problems.
    The Director will be responsible for facilitating strategic planning by determining and aligning priorities across the team.

    In collaboration with the Operations and Enablement direct reports, the Director will oversee operational processes within the team to ensure effective resource allocation, financial management, and compliance with USGBC-wide policies and best practices.

    This position will perform ongoing assessments to ensure the departmental strategies, structures, and work plans are aligned and optimized for delivery against USGBC's institutional priorities and remain responsive to evolving trends and external needs.

    Further, the Director will ensure consistent and accurate fiscal oversight, and raise the bar for personnel management, data collection, volunteer governance, and partnerships.

    The Director will manage a small team of individuals that will support this work.

    The Director will serve as a liaison with cross-functional leads in other departments to ensure strong collaboration across projects and timely sharing of information.

    This position will also manage department-level professional development to grow team knowledge, expertise, and skills.
    Provide leadership and oversight to general business operations, including fiscal management, administrative functions, and human resources.

    Lead department implementation of operational policies, procedures, and business practices, including staff training, annual revisions, and process improvement in collaboration with cross-functional departments.

    Partner with the Managing Director to implement the annual budgeting process as set forth by the Finance department.

    Promote employee engagement, team, and people development (including investing meaningfully in the development of junior staff), DEI, and culture-building opportunities.

    Provide leadership and oversight to the national strategy and local implementation of programs, engagements, and partnerships.

    Ensure quality engagements are hosted in key markets to reach new audiences under a cohesive brand and uniform approach with local and regional customization.

    Strengthen and widen USGBC's presence through local and regional partnerships with like-minded organizations.
    Curate enablement-focused training curriculum, and ongoing education initiatives through a blend of classroom, virtual, recorded, and onsite instruction.

    Assure a healthy network of volunteer leadership through strong communication, clear and consistent roles, and strengthening a leadership pipeline by leveraging engagements.

    Support the data and technology needs for the development and tracking of key metrics to meet departmental and organizational goals.

    Aid in change management and adoption/utilization of emerging processes and technologies.
    Bachelor's degree in Business Administration, Nonprofit Management, or a related field. At least 7 years of directly related experience, plus at least 3 years of experience successfully managing teams
    Demonstrated understanding of business operations, budgeting, procurement, reporting, fiscal processes, compliance, and human resources
    Experience successfully managing budgets, including prioritizing and reallocating funds to make the best use of limited resources for strategic purposes
    Strong organizational skills and proven ability to manage people, projects, and relationships in a complex/matrixed organizational structure
    Ability to diagnose complex problems, assess risk, generate solutions, and make decisions
    Proficiency in MS Office systems and digital collaboration tools strongly preferred
    Cultural competence, humility, and interpersonal skills to authentically engage with diverse partners across the organization and client network
    Ability to travel periodically within the U

    Employee Supervision:
    This role includes supervision of direct reports.


    Travel Requirements:
    This position may require travel up to 20%

    Employees work for an established mission-based and member-driven nonprofit organization with a compelling vision, nonprofit competitive compensation that includes 401k matching, tuition reimbursement, comprehensive health insurance, employer sponsored Health Reimbursement Arrangement (HRA) and pre-tax Flexible Spending Account (FSA), generous paid leave, in addition to a renewal leave of six weeks for employees celebrating monumental employment anniversary.

    The headquarters office is a LEED Platinum commercial interior space in a LEED certified building in the LEED Platinum certified central business district in the first LEED Platinum certified city, Washington, DC.

    It is close to public transportation and incorporates many healthy and environmentally friendly features, including an on-site gym, rooftop lounge and healthy snacks for staff.

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