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    Head of Operational Excellence - Washington DC, United States - American Physical Society

    American Physical Society
    American Physical Society Washington DC, United States

    2 weeks ago

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    Description

    The American Physical Society (APS) is a nonprofit membership organization devoted to advancing and diffusing the knowledge of physics through its outstanding research journals and scientific meetings, as well as its education, outreach, advocacy, and international activities.

    APS represents 50,000 members, including physicists in academia, national laboratories, and industry in the United States and throughout the world.

    In this key position, you'll be responsible for ensuring efficiency and quality in journal workflows through continuous improvement and innovation, optimizing the end-to-end workflow for our prestigious portfolio of journals.

    If you're passionate about optimizing end-to-end processes, driving excellence, and collaborating with visionary leaders to achieve our mission and goals, this is the opportunity you've been waiting for.

    Join our team and make a meaningful impact on the world of scholarly communication.

    APS has a "remote first" concept that promotes equal treatment and equal access within the United States, independent of physical work location, with a majority of staff working primarily from home.

    APS values diversity and welcomes candidates from a variety of backgrounds.


    Workflow Analysis and Process Optimization:

    Project Management:

    • Lead and manage projects related to workflow improvements and system implementations.
    • Develop project plans, timelines, and budgets.
    • Collaborate with IS and the Editorial Management system Product Owner to identify and prioritize technology solutions and automation tools to streamline operations, improve scalability, and enhance user experience.

    Quality Assurance and Compliance:

    • Implement quality assurance measures to ensure accuracy and consistency in content production.
    • Establish and enforce quality standards throughout the publishing lifecycle, ensuring accuracy, consistency, and adherence to industry best practices and regulatory requirements.

    Develop training programs and documentation and provide ongoing support to staff members to ensure competency in new processes, tools, and technologies, fostering a culture of continuous learning and improvement.

    Identify and monitor key performance indicators and implement adjustments as needed.


    Risk Management:

    • Identify potential risks and challenges in publishing operations, develop mitigation strategies, and implement robust contingency plans to minimize disruptions and ensure business continuity.
    Internal relationships with editorial, publishing, IS, marketing and APS staff in other departments.


    • Bachelor's degree, preferably with a focus relevant to the defined responsibilities of the role. Minimum of 5 years experience in a senior operational role within STM publishing or a related industry. Minimum of 3 years' experience in staff management. Proven experience with scholarly publications and products, within the scholarly publishing industry and or similar industries. Project management and/or leadership. Business planning. Process/continuous improvement experience in Shingo, Lean, Six Sigma, Kaizen, Project Management Professional (PMP) or equivalent. Proven experience in a senior operational role within STM publishing or a related industry.
    • In-depth understanding of the publishing process, including editorial, production, distribution, and digital publishing trends.
    • Demonstrated experience in change management, process optimization, and project management.
    • Proficiency in technology integration, with experience implementing publishing software, workflow automation tools, and digital platforms.
    • Strong organizational skills with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Proficiency in office suites (MS Office, Google Suite).

    Travel:

    • This position requires up to 10% travel to attend events and meetings, including travel to APS offices in Long Island, NY; and College Park, MD, as well as other off-site locations for periodic meetings and training sessions. Additional travel may be required as assigned by the supervisor.

    The salary range for this position takes into account various factors influencing compensation decisions, such as skill sets, experience, training, and other business and organizational requirements.

    As a result, we typically hire within the target starting range.

    Exceptional, rare cases may merit reviews above target starting range for specialized or niche skills aligned with strategic operational goals.


    Target Starting Range:
    $107,200/year - $120,600/year (USD)
    Flexible schedules and ability to work remotely


    • 8% employer-paid retirement contribution

    Medical benefits:
    Employer contribution to FSA or HSA account, eligibility based on medical plan enrollment

    Dental benefits:
    individual coverage 100% employer paid


    • Supplemental Life & Accident insurance, including spouse & dependent child(ren) coverage

    Disability insurance:
    employee coverage 100% employer paid


    • Healthcare, Commuter & Dependent care flexible spending accounts
    Generous holiday leave: 17 paid days of significance; College tuition reimbursement plan


    • Training and professional development; access to LinkedIn Learning on-demand courses
    • Employee Assistance Program
    • APS does not offer relocation assistance/costs

    It is the policy of American Physical Society not to discriminate or allow the harassment of employees or applicants on the basis of race, religious creed, immigration status, alienage or citizenship, religion, color, ethnicity, sex, national origin, age, disability, marital status, familial status, protected veteran status, protected military status, physical or mental disability, sexual orientation, gender identity, genetic information, predisposing genetic characteristics, ancestry, domestic violence victim status or any other characteristic protected by law with regard to any employment practices, including recruitment, advertising, job application procedures, hiring, upgrading, training, promotion, transfer, compensation, job assignments, benefits and/or other terms, conditions, or privileges of employment, provided the individual is qualified, with or without reasonable accommodations, to perform the essential functions of the job.

    This policy applies to all jobs at APS.

    The American Physical Society is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

    Office of Federal Contract Compliance Programs (OFCCP), provides an overview of several protections implemented to protect individuals working under federal contracts from discrimination when inquiring about or discussing compensation; The APS has a "remote first" concept that promotes equal treatment and equal access, independent of physical work location, with a majority of staff working primarily from remote work locations.

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