ServiceNow Developer/ Admin - Rockville, United States - TechnoGen

TechnoGen Rockville, United States

2 weeks ago

Description

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.
TECHNOGEN is a Small and Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD and Offshore development centers in India.

We have successfully executed 100 projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.

Role:

ServiceNow Developer/ AdminLocation:
Rockville, MD - Remote but occasional visit is required. DMV areas candidate preferred.
Fulltime/Direct hire

Active Public trust clearance/Or clearablePrior experience with HRSA, HHS and other government exp

Note:
Need Hands on Dev Experience and Admin ExperienceHands on strong implementation and configuration experience in ITSM Solution

Application name:
HRSA 4CAST,Personnel Action and **roll Management System (PAPM)

HR Ethics Database (HERD)Labor Employees Relation Database (LERD)Consolidated Acquisition Spending Tracker (4CAST)HRSA AMS Custom Applications Portal (HACAP) or equivalent single sign on(SSO) portal for multi-factor authenticationReasonable Accommodation Processing and Tracking System (RAPTS)Key Responsibilities:
Service

Now Administration:
Manage and administer the ServiceNow platform, including user access, system configuration, and data management.
Configure and customize ServiceNow modules, workflows, forms, and business rules to support ITSM processes and requirements.
Monitor system health and performance, troubleshoot issues, and ensure the overall stability of the platform.2.

ITSM Development:
Collaborate with stakeholders to gather and analyze business requirements, translating them into effective ServiceNow solutions.
Design, develop, test, and deploy custom applications, modules, and integrations within the ServiceNow ecosystem.
Create and maintain scripts, UI policies, and client scripts to enhance user experience and streamline processes.3.

Process Automation:
Identify opportunities for process automation and optimization using ServiceNow's workflow engine and automation capabilities.
Implement automation solutions to improve efficiency, reduce manual tasks, and enhance service delivery.4.

Incident and Problem Management:
Design and configure incident and problem management processes within ServiceNow, ensuring timely and effective resolution of IT issues.
Collaborate with cross-functional teams to establish best practices for incident and problem management.5.

Change Management:
Configure and customize change management processes in ServiceNow, supporting controlled and efficient changes to IT environments.
Facilitate change management activities, including planning, approval workflows, and reporting.6.

Reporting and Analytics:
Create and maintain dashboards, reports, and performance metrics to monitor ITSM processes and measure service levels.
Provide insights and recommendations based on data analysis to drive continuous improvement.

Qualification:
Bachelor's degree in Information Technology, Computer Science, or related field.
Proven experience as a ServiceNow Developer/Administrator, focusing on ITSM processes and solutions.
Strong hands-on experience with ServiceNow administration, configuration, and development.
Proficiency in JavaScript, HTML, and CSS for scripting and UI customization.
Familiarity with ITIL practices and ITSM processes (incident, problem, change management, etc.).Knowledge of ServiceNow integration capabilities and REST APIs.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.
ServiceNow certification(s) (e.g., Certified System Administrator, Certified Application Developer) will be preferred
#J-18808-Ljbffr

ServiceNow Developer/ Admin

2 weeks ago

TechnoGen Inc Rockville, United States

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. · TECHNOGEN is a Small and Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD and Offshore development centers in India. We h ...
Kong Api Gateway Admin/developer

1 week ago

Jazz Solutions Inc Ashburn, United States

**Specific Duties to Perform**: · - Configuration of Kong API Gateway and integration with new and existing APIs. · - Configuration of Kong and Kong Ingress Controller (KIC) in an AWS Kubernetes\Docker environment · - Maintenance of API specifications and documentation using Kong ...
Business Financial Manager

3 weeks ago

Advanced Resource Technologies Rockville, United States

**Advanced Resource Technologies, Inc. (ARTI)** is currently recruiting for a** Business Financial Manager** to support the Advanced Research Projects Agency for Health (ARPA-H). This position is full-time, exempt. Start date is immediate upon selection and public trust clearance ...
Office Admin/executive Assistant

1 week ago

Montgomery County Humane Society Rockville, United States

**Office Admin/Executive Assistan**t · This is a full-time position reporting to both the CEO and Director of Development. · Pay: From $41,214.59 per year · **Benefits**: · - Dental insurance · - Health insurance · - Life insurance · - Paid time off · - Vision insurance · Schedul ...
Showing Assistant

1 week ago

Stewart Real Estate Derwood, United States

**Who are we?** · Stewart Real Estate is a boutique real estate brokerage that helps clients purchase, sell, invest, and rent property in Maryland, DC, and Virginia. We strive to continue providing the highest level of customer care and service; as building lasting relationships ...
Nasa2401 Program Manager

3 days ago

IM Systems Group Rockville, United States

**REPONSIBILITIES (**but are not limited to): · - Direct programs and manage employees at multiple locations primarily in NASA GSFC, as well as telework employees supporting the contract. · - Serve as central point of communication among employees, prime government clients, subco ...
Master Data Expert

2 days ago

EMD Group Rockville, United States

Work Location: Rockville, Maryland · Shift: No · Department: LS-LS-TTDEB · Recruiter: Stefanie Fried · **This information is for internals only. Please do not share outside of the organization. · **Your role**: · Key responsibilities will include: · - Identify opportunities to de ...
Assistant Store Manager Trainee

1 week ago

Giant Food Rockville, United States

**Address**:USA-MD-Rockville-9719 Traville Gateway D · **Store Code**:GF - Store Admin · **Who Is Giant?** · With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Aven ...
Pt Associate Asset Protection

4 days ago

Giant Food Rockville, United States

**Address**:USA-MD-Rockville-12051 Rockville Pike · **Store Code**:GF - Store Admin · **Who Is Giant?** · With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue ...
Pt Associate Asset Protection

5 days ago

Giant Food Rockville, United States

**Address**:USA-MD-Rockville-12051 Rockville Pike · **Store Code**:GF - Store Admin · **Who Is Giant?** · With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue ...
Learning and Development Admin

3 weeks ago

Parkhill Arlington, United States

The Learning and Development Admin supports firmwide learning initiatives by executing administrative tasks for the Learning and Development team. Responsibilities include, but aren't limited to: LMS administration, coordination for learning events, and aiding internal communicat ...
ServiceNow Developer/Admin

3 weeks ago

Zealogics Arlington, United States

· - The position will be responsible to develop components within Servicenow · - Help the integration owners in converting system integration from Remedy to Servicenow · - Configure the ServiceNow instance for ITSM change, incident, service request management and CMDB. · - Inter ...
SharePoint Admin/Developer

1 week ago

BCforward Rose Hill, VA, United States

SharePoint Administrator · BCforward is currently seeking a highly motivated Systems Administrator at Rosslyn, VA. · Position Title: Systems Administrator · Location: Rosslyn, VA, Remote · Anticipated Start Date : 06/03/2024. · Please note this is the target date and is subj ...
Communications Admin Coordinator

2 weeks ago

AstraZeneca Gaithersburg, United States

**Communications Admin Coordinator** · **Location: Gaithersburg, MD** · **Introduction to role**: · Are you ready to make a bigger impact? At AstraZeneca, we're seeking a Communications Admin Coordinator to join our Oncology Corporate Affairs team in Gaithersburg, MD. This role i ...
Site Admin/jobsite Administrator

3 weeks ago

Hensel Phelps Gaithersburg, United States

As a Job Site Admin, you will play a vital role in supporting the Facilities Services Team. Your responsibilities will include performing various administrative and clerical duties to ensure smooth office operations and facilitate effective communication within the department. · ...
Executive Assistant Dmi

3 weeks ago

Direct Management Gaithersburg, United States

**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.** · If you want to take pride in the work you do, be valued for your contributions to the team effort, have ...
Project Manager

2 weeks ago

HMN Connection Gaithersburg, United States

**Regular Tasks** · **-Leadership, Strategy and Planning** · - Provide leadership to the project team toward a successful outcome, including directing team members to perform tasks, and taking ownership of solving problems · - Create project plans and assume responsibility for th ...
Pt Clerk

3 days ago

Giant Food Aspen Hill, United States

**Address**:USA-MD-Aspen Hill-13781 Connecticut Ave · **Store Code**:GF - Store Admin · Who is Giant? With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue in W ...
Pt Courtesy Clerk-bundler

3 days ago

Giant Food Aspen Hill, United States

**Address**:USA-MD-Aspen Hill-13781 Connecticut Ave · **Store Code**:GF - Store Admin · Who is Giant? With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue in W ...
Assistant Store Manager Trainee

3 days ago

Giant Food Aspen Hill, United States

**Address**:USA-MD-Aspen Hill-13781 Connecticut Ave · **Store Code**:GF - Store Admin · **Who Is Giant?** · With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenu ...