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Fresno

    Clerk (General Clerk) - Fresno, United States - Department Of The Treasury

    Department Of The Treasury
    Department Of The Treasury Fresno, United States

    3 weeks ago

    Department of the Treasury background
    Full time
    Description

    Summary



    Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

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    Duties


    WHAT IS THE TAX PAYER SERVICESDIVISION?

    A description of the business units can be found at:

    Vacancies will be filled in the following specialty areas:

    Taxpayer Services Return Integrity and Compliance Services Return Integrity Verification Operations (RIVO)

    The following are the duties of this position at the full working level.

    MAJOR DUTIES (Employee may be assigned to any of the areas and may be moved at any time during the work period. Employees in this position are expected to be exposed to a variety of workstream tasks.)

    Technical Work: 50%

    • Performs a limited number of administrative tasks using an automated system which involves assigning, maintaining, monitoring, or updating work status and inventory records; ordering research; acknowledging correspondence; maintaining, updating and initiating personnel records; timekeeping; and performing other support activity.
    • Assists in identifying and reviewing Forms W-2 attached to Forms 1040EZ and 1040PC for conditions meeting Criminal Investigation criteria and code the returns appropriately.
    • Assists in preparing and maintaining regular production/inventory reports using established formats and sources of data applicable to the program, functional, or organizational reporting requirements. Prepares special reports as directed.
    • Reviews documents for specific requirements necessary for processing. Processes current year and/or prior year individual and/or business returns and related information.
    • Periodically reviews filed material in the light of ongoing programs or special projects and determines if such material should be consolidated, have new classifications, be retired, etc.
    • Conducts searches and other follow-up action on delayed shipments where acknowledged transmittals are not received timely.
    • Transcribes and/or key verifies a wide variety of taxpayer prepared tax returns, related schedules, and/or documents.
    • Identifies missing, incorrect, and unrecognizable data and takes appropriate course of action to resolve errors or refers to others for correction. Performs various case related activities including determining actions, extracting information, assembling files, and posting documents. Schedules screens, coordinates, and receives visitors. Directs visitors or phone customers to the appropriate staff, office, or agency.
    Clerical Work: 45%
    • Screens documents, forms, and letters addressed or routed to various offices; researches correspondence not addressed to specific functional areas. Screens material initially identified as "unable to route" to determine information requested and based on thorough knowledge of organization and functions of various offices, determines proper office which the material should be sent. Identifies forms or documents requiring special priority handling and treats them accordingly.
    • Receives, opens, sorts, and distributes both incoming and outgoing mail and products; routes mail to various points within and outside the organization. Ensures all mail and products contain sufficient information for proper delivery. Maintains logs for mail and product accountability purposes.
    • Receives and processes incoming and outgoing registered and certified mail, and express mail shipments. Maintains appropriate records and/or logs for tracking and reconciliation purposes. Updates appropriate systems to reflect shipment receipts.
    • Assists in examining file materials to identify primary subject matter and assigns proper classification from among numerous overlapping possibilities. Determines file number to be assigned.
    • Locates and withdraws file material or information from records to meet the needs of users. Follows-up to assure the return of records within the designated loan period.
    • Prepares documents for scanning by detaching Forms W-2, correspondence, unnecessary schedules, etc. from the returns; removes staples and paper clips; and makes necessary repairs to ensure documents are scannable.
    Other Duties: 5%
    • Performs other duties as assigned.
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