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    Customer Care Agent - Fort Worth, United States - CornerStone Staffing

    CornerStone Staffing
    CornerStone Staffing Fort Worth, United States

    3 weeks ago

    CornerStone Staffing background
    Description

    Job Description

    Job Description

    CornerStone has partnered with a company looking for experienced call center reps to help with incoming calls regarding on line orders/returns for a reputable western wear company in the North Fort Worth/Alliance area.

    Title: Customer Care Agent

    Pay: Rate: $20

    Location : Fort Worth, Onsite

    Schedule: Schedule: Monday through Friday, Flexibility to work on the weekends at the end of the summer

    CST timings: 12pm – 9pm or Partime - 10am to 2pm, 12pm to 4pm, or 5pm to 9pm

    **Will work a Saturday shift starting at the end of Summer, 9am to 6pm

    What will you be doing as a Customer Care Rep?

    • Supporting requests via incoming calls/faxes/emails regarding orders, order changes, return authorizations, and warranty coverage
    • Providing courteous and professional service to internal and external customers
    • Ensuring orders are entered accurately, audited, and confirmed in a timely manner
    • Having the ability to promote the company's products and services to match specific customers' needs
    • Resolving a diverse range of issues including general questions and problems involving pricing, product usage and care, product availability, inventory, transportation, and product delivery
    • Providing general assistance to callers by directing them to the appropriate person or department

    What experience & qualifications are required?

    • 2+ years in a Customer Service role
    • Experience processing orders, data entry, or heavy phone work. Ability to handle 50-75 calls per day
    • Preferably call center experience
    • Good job stability

    Application Process Includes:

    • Drug testing
    • Background check

    To Apply for this Job:

    Click the Apply Online button at the top of this page, then:

    • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.
    • If you are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.
    • Choose Southlake on the online application as your office. You may contact the office at ext.118

    #CB

    #ZIP

    Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.

    CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity

    Company Description

    CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r
    \r
    CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity
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