Gabrien Hardeman

Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. Adept at following communication scripts to properly handle various needs in a poised and professional manner. Proven track record of serving as an effective liaison between companies and their potential and current clients. Works to keep and increase customer satisfaction with every phone call. Understands the importance of delivering the mission of a brand with each and every action and interaction that takes place involving customers.

As an inside sales agent, I focus on generating leads, nurturing customers, and closing sales remotely. I effectively communicate, understand client needs, and promote products/services. Through outbound/inbound calls, texting, and emailing, I convert leads into customers. I maintain records, update CRM, and collaborate with the sales team to meet targets. Proactive and customer-oriented, I drive revenue growth and build strong client relationships.

• Media Arts, BA from The University of North Texas
• Texas Real Estate License from the Texas Real Estate Commision