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Care Associate
1 week ago
Addington Place of Lakeside Vista Holland, United States Part time**Company Description** · Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for pro ...
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Patient Care Associate
1 week ago
Hackensack Meridian Health Hackensack, United StatesOverview: · Our team members are the heart of what makes us better. At Hackensack Meridian _Health_ we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, ...
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Care Management Associate
1 week ago
MetroPlusHealth New York, United States**Position Overview**: · The Care Management Associate, under the direction of the CMA Supervisor, is responsible for the daily activities of the member case intake functions and associated workflow, as well as for performing other duties associated with the coordination of membe ...
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Patient Care Associate
1 day ago
Mount Sinai New York, United States**Description** Patient Care Associate - Orthopedics - MSBI - Part Time, 3pm to 11:5pm** · As an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities promoting patient focused care within the Specialty Service. ...
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Patient Care Associate
5 days ago
Northwell Health New Hyde Park, United StatesUnder direction and supervision of Registered Nurse, assists patients with activities of daily living, provides basic nursing care, and performs a variety of procedures, exams and tests. Assists in maintenance of a safe and clean environment and promotes improved customer relatio ...
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Patient Care Associate
14 hours ago
Unizon taskforce Technology New York, United StatesPatient Care associate · **Skills**: 2 years of med/surg experience required · 1. Checks vital signs, weighs and measures patients, obtains specimens and records findings on patient's chart. · 2. Instructs patients on how to obtain specimens for laboratory testing and performs ba ...
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Patient Care Associate
1 week ago
Northwell Health New York, United StatesAssists patients with activities of daily living, provides basic nursing care, and performs a variety of procedures, exams and tests. Assists in maintenance of a safe and clean environment, and promotes improved customer relations. · Job Responsibility · - Functions as a key memb ...
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Patient Care Associate
15 hours ago
Resources Logistic Brooklyn, United StatesOverview: · We are seeking a dedicated and compassionate Patient Care Technician to join our healthcare team. As a Patient Care Technician, you will play a vital role in providing direct care and support to patients in various healthcare settings. This is an excellent opportunity ...
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Patient Care Associate
6 days ago
staffchase New York, United States**Duties**: · **Skills**: · Knowledge, Skills and Abilities Required - Interpersonal skills to communicate and collaborate effectively with other members of the Specialty Service. - Successful completion of Patient Care Associate Orientation Program offered at The Mount Sinai Hos ...
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Care Coordination Associate
6 days ago
Northwell Health Great Neck, United StatesSupports integrated operations and transitions of care activities. Coordinates patient placement with post-acute care facilities and/or services, transportation, and obtains insurance authorization to facilitate safe transitions of care. Communicates with all pertinent individual ...
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Patient Care Associate
15 hours ago
Northwell Health Glen Cove, United StatesProvides direct care as assigned for a designated group of patients. Performs functions requiring skill and competence such as, but not limited to phlebotomy, EKG, obtaining specimens and cultures, activities of daily living, simple wound dressings and vital signs. Shares account ...
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Patient Care Associate
3 days ago
NYC Health + Hospitals New York, United States**About NYC Health + Hospitals**: · Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various locat ...
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Patient Care Associate
6 days ago
Efficus Global Solutions INC New York, United StatesJob Summary: · We are seeking a compassionate and dedicated Personal Care Assistant to provide essential support and assistance to individuals in need of personal care. As a Personal Care Assistant, you will play a vital role in ensuring the well-being and comfort of our clients. ...
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Patient Care Associate-wakefield
14 hours ago
Montefiore Medical Center Bronx, United StatesThe Patient Care Associate is a member of a team dedicated to providing the highest quality care and services to our patients by assisting in such functions as maintaining a safe, clean, and functional environment; assisting with dietary aspects of care; facilitating communicatio ...
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Patient Care Associate-wakefield
6 days ago
Montefiore Medical Center Bronx, United StatesThe Patient Care Associate is a member of a team dedicated to providing the highest quality care and services to our patients by assisting in such functions as maintaining a safe, clean, and functional environment; assisting with dietary aspects of care; facilitating communicatio ...
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Customer Care and Fulfillment Associate
2 days ago
United Nations Development Programme New York, United States**Background** · **Duties and Responsibilities** · Under the supervision of the Brand and Marketing Specialist, and working closely with the E-commerce Operations Lead, the _**UNDP Shop Customer Care and Fulfillment Associate**_ will: · - Lead on customer care and customer manage ...
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Equity Research Associate, Health Care
15 hours ago
TD Bank New York, United StatesWork Location: · New York, New York · Hours: · 40 · Pay Details: · $125,000 - $175,000 USD · Line of Business: · TD Securities · **Job Description**: · Job Overview · TD Cowen, a division of TD Securities, is looking for an Equity Research Associate to join its Healthcare, Biotec ...
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Associate, Business Services, Home Health Care
15 hours ago
NYU Langone Health Brooklyn, United States**NYU Langone Hospital-Long Island** is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commit ...
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NYC Health + Hospitals New York, United States**About NYC Health + Hospitals**: · **_Harlem Hospital Center_** has been a bedrock of the Harlem community since 1887. The hospital provides a wide range of medical, surgical, diagnostic, therapeutic and family support services to the residents of Central Harlem, West Harlem, Wa ...
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Union Settlement Association East Harlem, United States**Client Care Associate/Medical Records Coodinator** · **Organizational Summary** · Union Settlement is an East Harlem based nonprofit organization founded in 1895. For 128 years, Union Settlement has provided critical and innovative programming to children, youth, families, and ...
Customer Care Associate - Montvale, United States - Dynarex
1 week ago
Description
Dynarex is a leading medical supply company providing premium medical products and durable medical equipment at exceptional value — for an unparalleled one-stop shopping experience.
"We Care Like Family"
exemplifies the outstanding customer service that sets the company apart in the marketplace.
Founded in 1967, we have distribution centers in Middletown, NY, Florida, Arkansas, Ohio, and Arizona and distributor partners in all 50 states as well as Canada, the Caribbean Islands, Central America, South America, and the Middle East.
Position ScopeThe Customer Care Associate is responsible for communicating directly with new and existing customers, crafting personalized product recommendations, and processing order requests via email or phone, handling incoming and outgoing calls to customers/clients, manage the trajectory of orders using data from our CRM platform, support the sales team, and help prepare for trade shows, maintain customer records, generate creative weekly email campaigns.
Our Customer Service Associates do a remarkable job interacting with customers and delivering a memorable customer experience that results in long-term customer satisfaction and retention.
This opportunity is an ideal role for someone looking to improve their skills in a professional setting, striving to work with an inclusive and diverse company culture, and searching for an organization to grow with.
What your impact will look like at DynarexIn collaboration with other members of the customer service team you will serve as the first point of contact for customer/sales calls pertaining to orders and product information.
Respond promptly to inquiries, requests, and concerns regarding our medical products, services, orders, and account information.Assist customers with placing orders, processing returns, resolving billing issues, and tracking shipments, ensuring accuracy and timeliness.
Research of product information and find resolutions to customer requests in a timely manner.
Collaborate closely with internal departments, including Sales, Logistics, and Quality Assurance, to address customer needs and resolve issues effectively.
Maintain accurate and detailed records of customer interactions, transactions, and resolutions in the CRM system (Sales Force) that includes creating reports, order entry, communicating and interpreting information, follow SOP guidelines and policies.
Proactively, identify opportunities to enhance the customer experience and improve operational efficiency to ensure order processing accuracy and within regulatory compliance for all companies, affiliates, and business partners.
Stay informed about our products, policies, procedures, and industry regulations to provide accurate information and guidance to customers.As a team, work together to enhance procedures to continuously resolve issues, create corrective actions and ensure communication to internal and external customers.
Handle and escalate customer issues and complaints with professionalism, empathy, and a focus on achieving satisfactory resolutions.Together with our Sales Representatives assist with information needed to close the deal and create new and long-term relationships.
Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service competencies.
Builds and nurture strong relationships with existing customers to promote customer loyalty and retention.
Cross-functional departmental collaboration and a focus on providing outstanding solutions to the customer.
You will love this job if you have
High School diploma or Associate's degree is preferred, although we value experience more.
2 to 3 years of call center or customer service experience, preferably in a healthcare, medical devices, or pharmaceutical environment.
Strong communication skills, both verbal and written, with the ability to interact effectively with diverse audiences.Excellent interpersonal skills and a customer-focused attitude, with the ability to empathize and build rapport with customers.
Detail-oriented with strong organizational and multitasking abilities to handle multiple priorities and tasks simultaneously.
MS Office Suite/365, especially Excel and familiarity with CRM (Sales Force or Hub Spot).
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Knowledge of medical terminology, healthcare regulations, and compliance standards is a plus, but not required.
We care like family, come join a world class progressive organization with a sustainable mission.
For candidates meeting all the requirements, the expected hourly rate range is $20-$23.
The hourly rate range provided is what Dynarex Corporation in good faith believes to be a fair market value at the time of this posting that it is willing to pay for the advertised position.
Exact compensation will be determined based on individual candidate qualifications and experience.Our benefits package includes
coverage options for medical, dental, vision, prescription drug, health savings account, 401K with a match, EAP, Basic Term Life insurance, paid time off, holidays, plus various opportunities for professional development.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities required by an employee.
Dynarex Corporation is not accepting resumes from search firms for this position.Regardless of past practice, all resumes submitted by search firms are to be deemed the sole property of Dynarex Corporation, and no fee will be paid in the event the candidate is hired by Dynarex Corporation because of the referral.
Equal Opportunity StatementDynarex Corporation is committed to equal employment opportunities and providing reasonable accommodation to applicants with physical and/or mental disabilities.
We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
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Customer Care Associate professionals in Montvale
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Larissa Aquaviva
Full-Time Student at the University of Mississippi