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Doral

    Counter Associate - Doral, United States - FAMIS

    FAMIS
    FAMIS Doral, United States

    4 weeks ago

    Default job background
    Description

    COUNTER ASSOCIATE
    BE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES
    Why Work for FAMIS (

    a Painters Supply & Equipment Co

    )?
    Bilingual (Spanish) Skills Required
    Weekday schedule 8am-5pm
    401(k) program with company match

    Generous benefits package for full time employees:
    Medical, Dental and Vision
    Company paid life and disability insurance
    3 weeks Paid Time Off
    Competitive compensation program
    A great work environment with career advancement opportunities
    We are seeking a

    Bilingual (Spanish) Counter Associate .

    This position will be responsible for performing customer service activities within a store environment, selling product to walk-in customers and proactively calling preferred end-user customers.

    This role involves heavy focus on industrial chemicals, specialty coatings, and finishing solutions along with associated products and equipment.

    In business since 1952, FAMIS (a Painters Supply & Equipment, Co.) is a leading distributor of industrial chemicals, specialty paints and coatings, associated products and equipment.

    We are proud to supply our customers with world-leading products from manufacturers such as PPG, 3M and Norton. We have expanded to more than 70 stores in 14 states, servicing over 10,000+ customers. We are seeking dedicated and talented people to help provide industry-leading service to our customers and to support our company's fast growth

    Job Duties:
    Performs customer service activities including receiving and entering of telephone orders, answering questions, and tracking order status and product shipments
    Performs counter sales serving in-store customers
    Mixes paint and prepares customer orders for delivery/pick-up (aprons and gloves provided)
    Reconciles inventory and stocks merchandise in store
    Provides sales support to outside sales team
    Maintains customer records and files, including accurate account setup and pricing
    Prepares paint orders, including mixing, utilizing standard formulas and custom formulas
    Clean and maintain all areas and equipment as assigned. Ensures maintenance of mixing equipment as needed
    Conducts self in professional manner to ensure customers' quality and service expectations are met
    Maintains Color Room records including non-conformance report, tint usage, can usage, mis-tints, etc. and perform necessary inventory transfers

    Additional Duties:
    Full knowledge to perform duties of other role functions as assigned
    Assist with inside customer service, as needed, including servicing customers and/or processing their orders
    Answers in-coming telephone calls in a professional manner, answers all inquiries and/or take customers orders
    Properly dispose of waste materials and product in compliance with Company and Governmental regulations
    Requirements

    Qualifications:
    Bilingual (Spanish) Skills Required
    High School Diploma/GED required
    1+ year(s) of Customer Service, Inside Sales, or Counter Sales preferred
    Team player with great customer service skills
    Clean driving record and valid license
    Ability to lift at least 50 lbs.
    Candidates must submit to a drug screen and meet acceptable Motor Vehicle Report requirements upon hiring process .

    We are and Equal Opportunity/ Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

    Retirees are encouraged to apply.

    #J-18808-Ljbffr
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