- Conducts quality improvement inspections within assigned areas of responsibility
- Ensures quality and satisfaction levels are meeting and/or exceeding expectations
- Assures the highest quality of customer satisfaction
- Assists with Training and Development
- Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.
- Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.
- Leads and participates in a team to ensure the successful completion of assigned tasks
- Establishes and maintains effective communication and working relationships co-workers, shift coordinators, supervisors, managers, etc.
- Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities
- Provides leadership and direction to team members
- Provides open communication between field employees and management
- Provides positive coaching to team members
- Assists with the training of housekeeping staff and schedules work assignments
- Assists with making daily and weekly work schedules
- Oversees and performs cleaning operations in assigned building
- Takes care of keys and access cards for the property
- Reports damaged, broken and out of work features/items
- Makes sure premises are secured at all times
- Oversees and performs additional service requests (tag job) in assigned building
- Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.
- Coordinates scheduling of cleaning crew.
- Oversees quality of jobs and confirms completion with Area Manager.
- Provides training to all new hires assigned to the building
- Attends and participates in all meeting and training sessions involving assigned property and crew.
- Completes time sheets, validates time sheet accuracy and delivers time sheets to office.
- Checks supplies, equipment, and chemicals weekly.
- Completes order forms completely and accurately.
- Coordinates equipment usage and inventories.
- Performs all tasks and duties required of your team
- Miscellaneous duties as assigned
- Must be 18 years of age or older.
- Customer Service Experience
- 1 yr of similar work experience
- Bilingual English & Spanish Fluent
- Must have a valid Driver's License
- Computer skills (Word, Excel, GMail, Outlook and send Emails)
- Janitorial Supervisor experience
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Day Supervisor - San Jose, CA, United States - ABM Industries
Description
Overview
Salary:
$64,000-$68,000
Shift:
Mon-Fri (8am-5pm)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful
applicant's education, experience, skills, abilities, geographic location, and alignment with market
data. You may be eligible to participate in a Company incentive or bonus program.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024
Employee Benefits | Staff & Management
This position as a Day Supervisor is responsible for giving direction, motivation, and guidance to a team of cleaners.
Essential Functions
Responsibilities
Qualifications
Preferred Qualifications:
REQNUMBER:
86396
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.