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Fort Lauderdale

    Insurance Assistant Operations Manager - Fort Lauderdale, United States - Bass Underwriters

    Bass Underwriters
    Bass Underwriters Fort Lauderdale, United States

    1 week ago

    Default job background
    Description

    Overview:
    The Opportunity
    Insurance Assistant Operations Manager

    Plantation, FL

    (onsite/in-person)
    Salary range of $55,000 - $65,000 per year based on experience, plus bonus opportunities

    We are currently looking to add an Insurance Assistant Operations Manager to our team in Plantation, Florida.

    As an Insurance Assistant Operations Manager, you will be involved with all backend functions of an Insurance Policy, including but not limited to Binding, Policy Issuance, Endorsements and Risk Management.


    You will ensure that the companys services meet quality standards through goal setting, collaborating, and instituting changes to meet evolving customer demands.

    Some key functions include enhancing operational procedures and systems, partnering with leadership, and building relationships through great customer service.

    Benefits of Joining Our Team:
    Paid Time Off
    10 Paid Holidays
    401(k) with company match after one year
    Medical, Dental, & Vision insurance
    Supplemental benefits including company paid long-term disability and life insurance.
    Designation reimbursement


    Responsibilities:

    Responsibilities include:


    Review processes with operations management team and implement changes as needed to direct organizational change in a fast paced ever evolving Insurance Industry.

    Support in the recruiting and selection process
    Train, assign, schedule, coach, and counsel employees.
    Communicate job expectations through planning, monitoring, appraising, and reviewing job individual/ team contributions.
    Partner with Insurance Carriers and colleagues to resolve operational issues.

    Ensure exceptional customer service for internal and external customers, building strong relationships with our agents, underwriters, insurance carriers, and colleagues by responding in a timely and professional manner.

    Communicate customer issues with operations team and develop ways of improving the customer experience which includes problem resolutions.


    Qualifications:

    Job Requirements:


    Bachelors Degree from a four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience.

    A minimum of 4 years of insurance experience required.
    Completion of an insurance certification or designation is a plus but not required (2-20, 4-40, AINS, AU, ARM, CPCU, etc)
    Ability to lead others and get results through others.Ability to multi-task while maintaining priorities organized.
    Problem analysis and resolution
    Willingness to understand the larger scope of business practices within the organization
    Strong customer orientation, excellent interpersonal and communication skills
    Team player with a commitment to company values
    Knowledge of organizational structure, workflow, and operating procedures
    Knowledge of business practices and procedures

    Who We Are
    Bass Underwriters, Inc. is a leading Managing General Agency for commercial property and casualty insurance. We focus on risks that fit outside the box and play a pivotal role between agents and insurance carriers.

    Our relationships are driven by our commitment to our independent agents, and that translates into every team here are Bass Underwriters.

    #J-18808-Ljbffr
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