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Peer Support Specialist
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Personal Support Specialist
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Associate Software Support Specialist
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Technical Support Specialist
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Senior Contracts Support Specialist
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Nebula Ventures Cumberland Center, United States* A respectful working atmosphere · * Financial support for internal and external training and further education · * Assistance with finding accommodation · Currently, we are looking for a Senior Physician for Psychosomatic Medicine and Psychotherapy (m/f/d) for a psychiatric cli ...
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Peer Support Specialist
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Peer Support Specialist
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Personal Support Specialist
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Clinical Support Specialist
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Peer Support Specialist
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Clinical Support Specialist
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Spurwink Portland, United StatesDon't just make a difference. Be the difference. If you consider social work your life's calling, and not simply a job, the perfect opportunity is waiting for you. Spurwink is hiring a Clinical Support Specialist for our residential and day treatment programs for youth and adoles ...
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Peer Support Specialist
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Spectrum Ventures Falmouth Foreside, United StatesAre you looking for a new professional challenge? Then we have an exciting opportunity for you On behalf of our client, a hospital for basic and standard care with approximately 100 beds in Falmouth Foreside, we are currently seeking a full-time Senior Physician for Orthopedics a ...
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Computer scientist
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Radiant Innovations Falmouth Foreside, United StatesThe Deutsche Rentenversicherung Rheinland is a statutory pension insurance provider in Germany with approximately 3800 employees in the main administration in Düsseldorf, 12 regional service centers in the Düsseldorf and Cologne government districts, and six rehabilitation clinic ...
Associate Technical Services Support Specialist - Yarmouth, United States - Tyler Technologies
Description
Associate Technical Services Support SpecialistProvide general software, operating system and hardware phone support to Tyler Technical Support clients and on-site Implementation staff.
Conduct first level diagnosis of system defects and notify Technical Support Product Managers of findings so the appropriate reports can be submitted.
Resolve client inquiries and issues in a timely manner by working with Technical Support Specialists, Senior Technical Support Specialists and Technical Support Analysts; communicate resolution effectively through email communications.
Document and record all aspects of client interactions in designated client management systems to promote transparency and understanding of technical issues.
Manage open calls by identifying and prioritizing issues according to published policies.Escalate to senior team member or department member if situation is beyond technician's control and additional assistance is needed.
Identify and meet service measurements and metrics on a daily, weekly, monthly and quarterly basis.
Participate in formal education and self-study to gain knowledge of Tyler products and services.
Provide assistance to clients for standard workstation install of client software for products in their subject matter area of expertise as needed, including but not limited to: FourJs, Munis Internet Updater, Tyler Content Manager, Tyler Cashiering and Tyler Reporting.
Follow documented Tyler Technologies, Inc. policies and procedures.Respect the client's policies and procedures.
Qualifications
Bachelor's degree in computer science or business administration, or comparable work experience.
Experience in ERP solutions, accounting software, accounting or computers.
Proficiency using computers and exposure to relational databases or SQL desired.
Excellent interpersonal and communication skills.
Ability to prioritize and complete multiple tasks in a fast-paced, technical environment.
Strong analytical and problem solving skills.
Ability to work independently and in a team environment.
Demonstrated ability to maintain a positive, professional attitude.
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