Radiology Support Specialist - South Portland, United States - Spectrum Healthcare Partners

Spectrum Healthcare Partners
Spectrum Healthcare Partners
Verified Company
South Portland, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Company Overview


Spectrum Healthcare Partners is Maine's largest multi-specialty, physician-owned and directed professional organization and is comprised of over 200 physicians practicing in the areas of anesthesiology, orthopaedics, pain management, pathology, radiation oncology, radiology, and vascular & interventional services.

Spectrum provides services at many of Maine's hospitals throughout the state and in eastern New Hampshire.

***Provides all operational support as part of the Radiology Support Team to facilitate and coordinate workflow for the radiologists in a large, multi-specialty physician healthcare organization


_ Based on experience and qualifications the average hourly compensation for this position will range from $ $22.00._

ESSENTIAL FUNCTIONS

  • Manage addendum requests, report corrections, and tracking to ensure completion
  • Support radiologists by communicating and documenting STAT, Unexpected and Critical Finding through our One Connect System
  • Maintain and create documentation that support the radiologist's workflow
  • Interact with Teleradiology vendors to ensure final reads and to troubleshoot, when necessary
  • Expedite stat read requests received from our sites of service and notify appropriate Radiologists assigned to read
  • Provide timely communication of system issues or other workflows that may impact the Radiologist's day
  • Work with various sites of service PACS systems to assist radiologists with workflow, system failures, and delays in dictations, and create specialized worklists
  • Monitor report turnaround times; report delays to ensure final reports are generated in a timely fashion
  • Request prior comparison films and reports for radiologists
  • Import prior imaging and reports for comparison purposes
  • Collate and request necessary information for radiologist protocolling
  • Promptly facilitate physiciantophysician communication via phone

PRIMARY RESPONSIBILITIES

  • Answer, triage and transfer incoming calls appropriately
  • Frequent interaction with medical professionals and administrative staff at various facilities
  • Maintain appropriate level of Company and HIPAArelated confidentiality
  • Provides excellent customer service to Radiologists and sites of service
  • Attends meetings as assigned and participate in educational activities to keep skills up to date
  • Displays cooperative behavior and interacts positively and effectively with others to promote a team environment
  • Performs other duties necessary to maintain the overall efficiency and continuity of the department
  • Is proactive in identifying, reporting and participating in the resolution of any potential or safety issues
  • Demonstrate professionalism at all times
  • Ensures adherence to Company policies and procedures for related activities

QUALIFICATIONS

  • High School diploma or equivalent
  • Knowledge of medical terminology
  • Experience in radiological setting helpful
  • Strong attention to detail and the ability to prioritize multiple tasks
  • Ability to communicate timesensitive medical information clearly and accurately to referring offices, ED Staff and other medical professionals
  • Proficient computer skills to include Microsoft office Word, Excel, Access,
  • Specialized computer software PACS, QDoc, EPIC, Power Scribe 360 Pacs Scan and Qgenda helpful
  • Excellent interpersonal, communication, and customer service skills with the ability to communicate effectively, both orally and in writing with employees at all levels of the organization
  • Ability to work independently as well as part of a team
  • Ability to maintain confidentiality

PHYSICAL DEMANDS / WORK ENVIRONMENT:


  • May be required to sit or stand for extended periods of time
  • May spend extended periods operating desktop computer, requiring handeye coordination and finger dexterity; and communicating facetoface, on the telephone and in writing
  • Light lifting of paperwork, folders or other general recordkeeping materials, bending, stretching

BENEFITS

  • Health Insurance (80% company paid)
  • Health Savings Account (

Company Match:
$3,000 family plan / $1625 individual plan)

  • Dental & Vision Insurance Plans
  • 401(k) Match and Profit-Sharing Plan
  • Life and Accidental Death and Dismemberment Insurance (company paid)
  • Longterm Disability Insurance (company paid)
  • Shortterm Disability Insurance (company paid)
  • Generous paid time off
  • Voluntary, Employee-Paid Benefits
  • Medical Reimbursement Plan
  • Dependent Care Plan
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