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    Maitre D - New York, United States - Arva at Aman New York by F&B 575

    Arva at Aman New York by F&B 575
    Arva at Aman New York by F&B 575 New York, United States

    2 weeks ago

    Default job background
    Full time
    Description

    At Aman we are on a mission to create the world's ultimate luxury lifestyle brand; hotels, resorts, homes, experiences, and products which transform our guests' and owners' perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures, and experiences few are privy to. We live by the 'Aman way of life' – a mindset shared by our guests, homeowners and employees which creates a lifelong sense of belonging driven by our values of:

    · Invest in individuality – fostering an environment where each person can push boundaries, take risks, and challenge norms.

    · Nurture pathfinder spirit – exploring experiences, opportunities and locations which transform into exciting new ventures.

    · Act like owners – taking charge, leading by example and an immense sense of pride in our work.

    · Celebrate communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful, and collaborative manner.

    OVERVIEW

    A Maitre'd is responsible for greeting all guests that come into the restaurant and assist them with their table selection. Ensuring that all guests are comfortable throughout the restaurant.

    KEY RESPONSIBILITIES

    · Ensure the smooth operation between the restaurant and kitchen team

    · Continuously following up on all guests to make sure they are comfortable and at ease

    · Ensure restaurant is kept clean and organized at all times, continuously inspect all areas

    · Always maintain the highest level of cleanliness and hygiene standards

    · Accept all payments from guests, ensure all information is accurate before the guest receives it

    · Follow up with guest's preferences and whether they enjoyed the food and the service

    · Escort guest from their seat to the exit once finished to follow up on satisfaction and provide a fond farewell

    · Maitre'd is to continuously provide the upmost level of service and provide full support to the entire restaurant team

    REQUIRED EXPERIENCE AND QUALIFICATIONS

    · Positive, engaging, and energetic personality

    · Able to be organized, manage time wisely and work with little to no direct supervision

    · Very high attention to detail and extensive service knowledge

    · Sensitive to cultural nuances

    · Excellent communication skills, both written and verbal on English

    · Able to handle a multitude of tasks in an intense, fast paced environment

    · Ability to maintain a clean and professional appearance as per company policies

    · Ability to stand for extended periods of time

    · Multi-lingual is a plus

    · Department of Health and Hygiene Certified

    · ServSafe Certified'

    · TIPS Certified

    More detail about Arva at Aman New York by F&B 575 part of Aman New York, please visit
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