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    Partner Portal Product Owner - Raleigh, United States - Trane Technologies

    Trane Technologies
    Trane Technologies Raleigh, United States

    3 weeks ago

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    Description
    If you are a person with a disability and need assistance applying for a job, please submit a request.
    At

    Trane Technologies TM

    and through our businesses including

    Trane

    and

    Thermo King

    , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.


    Job Summary:
    This Product Owner position is critical to the success of Trane's Residential Digital business.

    You will lead an agile software development team in the creation and expansion of Trane's Partner Portal software application which supports our external dealer and service contractor customers to enable greater levels of efficiency and loyalty.

    The successful candidate will leverage their technical aptitude and previous digital product ownership experience to build the next generation of digital self-service capabilities for our external partners.

    The product owner will define and lead software development sprints, create user stories, and drive team goals through prioritization.

    You will lead the gathering, writing, & management of functional and non-functional requirements, technical requirements and acceptance criteria in epics, user stories & tasks.

    You will be responsible for the collection, analysis and testing of statistical information and data for further presentation to technical and business stakeholders using diagrams, tables, charts, graphs, documents and reports.

    You will work with portfolio and business leaders to create the product vision and contribute to the development and execution of the business and portfolio strategy.


    Thrive at work and at home:
    Benefits

    kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE
    Family building benefits

    include fertility coverage and adoption/surrogacy assistance.
    401K

    match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
    Paid time off,

    including in support of volunteer and parental leave needs.
    Educational and training opportunities through company programs along with tuition assistance and student debt support .
    Learn more

    about our benefits

    here


    Responsibilities:
    Provide full accountability and transparency for delivery and success of the assigned product.
    Provide effective leadership to onshore and offshore development teams including creating user stories and acceptance criteria, planning sprints, selecting individual stories to go into any given sprint, managing backlog, organizing stories into customer releases, and making final determinations of whether any given piece of work is complete
    Define and lead the execution of the product vision within the context of building external partner tools that help drive their loyalty to our brand
    Work closely in a "hands-on" style with development team including addressing daily prioritization needs, providing real-time feedback and answering questions on an ongoing basis
    Collaborate with other leadership as needed to align on strategy and execution path to most effectively deliver results
    Provide updates, information and demos of product features and progress against timelines to stakeholders including business leadership and external partners/vendors

    Conduct or facilitate voice of customer activities to identify business, customer, and user needs based on stakeholder interviews, focus groups, "day-in-the-life" studies, and advisory panels.

    Represent the needs of identified target personas in all activities. Capture user and business needs in the form of user stories, functionality expectations, performance requirements, test plans, acceptance criteria, and system interactions



    Qualifications:
    Bachelor's degree in science, technology, engineering, or mathematics fields
    Agile product development experience
    3+ years of experience as hands-on business analyst, product owner, or product manager of software based solutions
    Demonstrated success working with engineering teams to plan, develop, refine, and launch successful software products
    Ability to research and explore product and feature opportunities and user experience improvement
    Excellent written and verbal communication skills
    Able to quickly adapt to change and navigate ambiguous problem spaces
    Self-starter and ability to work with little instructions and collaborate with diverse teams
    Desired

    Qualifications:
    Knowledge of/experience in HVAC system domain
    Experience implementing Salesforce Experience Cloud solutions
    Experience partnering with external implementation partners
    Masters degree or higher in identified or applicable field
    5+ years of experience as hands-on business analyst, product owner, or product manager of software based solutions
    Familiarity with Confluence, JIRA, and experience design (XD)
    Experience leading or collaborating with remote teams (including international)


    Key Competencies:

    Leadership & Accountability:
    Possesses the mind-set of a business leader, with a focus on delivering measurable business and customer value and optimizing ROI

    Decisive:
    Makes decisions and prioritizes effectively using data and facts

    Communication:
    Strong communicator of business and technical information at all levels of the organization

    Business knowledge:
    Strong familiarity with software development processes


    Compensation:
    Annual Base

    Compensation:
    $108,500 – 185,000
    Additional

    Compensation:
    Total compensation for this role also will include an incentive plan.

    We offer competitive compensation and comprehensive benefits and programs.

    We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

    My Profile

    Create and manage profiles for future opportunities.
    Please beware of potential recruitment scams. We don't hire via Telegram.
    REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER Trane Technologies is a diverse and inclusive environment. We are an equal opportunity employer and are dedicated to hiring qualified protected veterans and individuals with disabilities.

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