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    Remote Patient Monitor - Phoenix, United States - HealthyU Clinics

    HealthyU Clinics
    HealthyU Clinics Phoenix, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionDescription:

    The Remote Patient Monitor will help the patient experience including the ongoing treatment of patients.

    Responsibilities:

    • Maintains current knowledge about best medical practices.
    • Maintains knowledge about the basics of chronic health conditions related to the devices and the operation of those devices: i.e. glucose monitor, blood pressure cuff, scales.
    • Work with a clinical team of professionals to consistently meet and exceed expectations for quality of patient care goals.
    • Participate in all aspects of patient care and patient safety.
    • Provide emotional support, validation, and listening to patients.
    • Follow up with patients regularly via phone, video, and messaging apps as needed.
    • Communicate inter-professional collaboration as needed for continuity of care.
    • Work with the clinical team to review patient charts to confirm relevant and accurate documentation. Assist with regular auditing.
    • Collaborate with the in-house clinical team to engage with patients who are being monitored between visits using our wireless monitoring devices.
    • Contribute to process improvement, program design; continually looking for ways to build the best in patient care experiences for the community.
    • Build and retain a thriving team culture.
    • Contribute to quality improvement and process improvement initiatives.

    Knowledge and Skills:

    • Experience with Chronic Care Management in Athena EMR
    • Experience in Remote Patient Monitoring Program.
    • Ability to navigating computer platforms and familiar with smart phone functionality.
    • Comfortable with telephone outreach and engagement
    • Excellent listening skills
    • Organized and efficient to maintain administrative and clinical duties.
    • Excellent customer service skills, handles escalated situations with ease.
    • Proficient with technology
    • Tele-health experience.
    • Strong technology experience
    • Patient monitoring experience.
    • Patient Education experience.
    • Experienced with client interaction.
    • Excellent communicator (written and verbal)
    • Highly organized and efficient
    • Detail-oriented and good at multi-tasking.
    • Team Player
    • Exhibits a strong sense of ambition, self-motivation and self-discipline.
    Requirements:
    • Medical Assistant, LPN, LVN, or RN
    • EMR experience

    Physical Requirements:

    • Prolonged periods sitting at a desk and working on a computer.
    • Prolonged periods of periods of standing and bending.
    • Must be able to lift up to 15 pounds at times.
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