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DSHS ALTSA Quality Assurance Consultant - Lacey, United States - State of Washington
Description
DSHS Social and Health Program Consultant - Quality Assurance ConsultantThe
Aging and Long-Term Support Administration
is currently seeking a Quality Assurance Consultant to join our dynamic team.
This opportunity is located in the Office of the Assistant Secretary based in Lacey and is considered a telework role.
The successful applicant may reside outside of the Lacey/Olympia area.
As a QA Consultant, you are responsible for reviewing staff processes to ensure ALTSA meets regulatory mandates for state and federal guidelines as well as division policies and procedures for long-term care settings.
Our team works closely together to be sure all of our work is done and is high-quality.
The ideal applicant will have an eye for detail, experience with quality assurance practices, experience with long-term care, and excellent interpersonal communication skills coupled with a passion for protecting the safety and well-being of vulnerable adults.
Transform Lives
Some of what you'll do
Act as Subject Matter Expert for QA processes and process reviews
Complete all aspects of the QA process review cycle in collaboration with the unit
Provide technical assistance and ongoing consultation related to statewide QA activities
Maintain process review systems that result in improved compliance with program rules and statewide consistency of policy, practice, and procedures
Complete QA reports that will monitor the consistency of system practices and present reports to division staff in a timely manner
Identify system strengths, weaknesses, and gaps
Review finding discrepancies and work with identified policy, training, or field staff to determine whether the finding is appropriate for the change request process
Provide ongoing consultation, advice, and technical assistance to ALTSA staff related to the QA monitoring tool
What we are looking for
Ability to work in a telework environment with strong technology knowledge and skill levels
Ability to execute projects to achieve end results with overlapping timelines
Ability to manage competing priorities
Working knowledge of quality assurance practices
Ability to work effectively and collaboratively in a fast-paced team environment
Ability to interpret policies, statutes, and regulatory requirements
Strong organization and time management skills
Ability to present complex information in a clear and concise manner to staff at all levels
Experience working with vulnerable adult populations in a service delivery setting
While experience with RCS is not required, experience licensing or surveying long-term care settings is desired
Work effectively, efficiently, collaboratively, and professionally in a team environment
Who should apply
One year of experience as a
Social and Health Program Consultant 3
or equivalent, OR
Two years of experience as a
Social and Health Program Consultant 2
or equivalent, OR
A Bachelor's degree in social work, a health or social science, public administration or a related field; AND five years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment service programs, OR
A Master's degree in the same disciplines as above; AND four years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment service programs
Completed applications should include the following:
A letter of interest with a detailed description of how your experience relates to this opportunity
A current chronological resume
At least three professional references, including your current supervisor, must be listed in your application or provided as an attachment
Questions contact Recruiter at reference,
Our Department of Social and Health Services (DSHS) mission to
Transform Lives
requires that we come together with a sense of belonging, common purpose, shared values and meaningful work.
It is crucial to our agency's mission that you bring an equity, anti-racism and social justice commitment to your work with DSHS.
We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Prior to a new hire, a background check including criminal record history may be conducted.Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.
This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.
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