Entry Level Customer Relations Rep - Akron, United States - Dynasty Marketing Connections

Dynasty Marketing Connections Akron, United States

6 days ago

Description

Here at Dynasty Marketing Connections, we are looking for an Entry Level Customer Relations Representative to join our direct marketing firm in the Summit County area, as we continue our mission to global expansion. Our company specializes in Brand Management, Customer retention, Client acquisitions, Business development, and so much more for marketing campaigns that represent nationally recognized companies. Due to our upcoming expansion plans, we are in immediate need of an open-minded individual like you, to work alongside one of America's largest residential chains helping our client market and promote clients' brands and acquire new customers.

Customer Relations Representative responsibility:

Providing introductory information to new customers
Ensuring that customers are satisfied with products or services.
Following up with clients or customers to check that they're still satisfied with any purchases.
Letting customers or clients know about additional products or services.
Determining the quickest, most effective ways to answer a client's or customer's questions.
Escalating queries and concerns
Troubleshooting common issues with a product or service
Working with a team of CSRs and other departments to find appropriate solutions.

Benefits of working with DMC:

Opportunity to attend our client's sales/marketing training seminars.
Phenomenal support through networking opportunities and conference calls.
Multiple awards, honors and contests throughout the year.
Professional, hands-on, one-on-one training.
Recession-proof, growing industry.
Quick advancement and bonus opportunities
Fast paced, supportive team culture
Clearly defined standards and attainable benchmarks
A comprehensive education to prepare you for success
Connection to a network of seasoned professionals

Qualifications:

Consistently exudes professionalism and optimism
Contagious personality with excellent communication skills
Strong sense of compassion and empathy
Adaptable to varying environments
Organized with the ability to prioritize tasks effectively
Humble and passionate about helping others

This is a business that works directly with customers and clients to ensure customers get the best possible understanding and knowledge of services and make sure they are guided to choose the best one.

THIS POSITION IS IN PERSON, NOT REMOTE, AND FULL-TIME

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