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Wahiawā

    Estimator - Wahiawa, United States - Rainbow Restoration

    Rainbow Restoration
    Rainbow Restoration Wahiawa, United States

    2 weeks ago

    Default job background
    Description
    Job Description

    Execute the timely, accurate, and profitable estimation of property losses. Help close and retain customers by

    promptly responding to requests for estimates on property damage, effectively communicating the organization's

    capabilities while maintaining the highest levels of customer care.

    Primary Duties and Responsibilities


    • Inspect and scope projects in a timely fashion.
    • Use software to estimate residential and commercial water, fire, wind and mold restoration projects.
    • Coordinate estimates and communicate with subcontractors.
    • Create accurate and profitable job estimates.
    • Prepare written proposals.
    • Develop lists of materials and equipment needed for projects.
    • Obtain pricing for materials.
    • Obtain bids from subcontractors.
    • Completed estimates will be forwarded to the customer within four (4) business days of the property
    inspection.


    • Communicate with customers; set realistic expectations.
    • Maintain project files.
    • Attend customer-related functions. Network with customers to help generate new business.
    • Build and maintain relationships with claims adjusters and contractors.
    • Close business - obtain customer commitment.
    Additional Duties and Responsibilities


    • Develop and maintain resource information on products, vendors, subcontractors, and government
    requirements.


    • All expenditures for job-related materials will be accounted for in the project file.
    • Attend departmental and company meetings as required.
    • Inform the immediate supervisor of any observed inaccuracies or omissions in quoted items or computer
    database.

    Decision Rights and Authority


    • Determine project scope and estimated cost for restoration jobs.
    • Close jobs by obtaining customer agreement to the defined project scope and cost.
    Working Relationships and Scope


    • All adjustments, modifications, and corrections will be evidenced in writing and maintained in good order.
    • They will be presented to the manager for review.
    • Estimates that exceed a determined amount will be brought to the manager for review before presentation to
    the customer.


    • Only company-approved vendors and subcontractors will be used.
    Performance Competencies


    • Customer Service - The individual responds promptly to customer's needs, effectively explains processes
    and equipment that will be used, solicits customer feedback to improve service, gains customer approval

    through signed Work Authorization, and maintains confidentiality.


    • Oral Communication - The individual speaks clearly and persuasively in positive or negative situations.
    • Written Communication - The individual edits work for spelling and grammar and is able to read and
    interpret written information.


    • Planning and Organizing - The individual prioritizes and plans work activities and uses time efficiently.
    • Quality - The individual demonstrates accuracy and thoroughness and monitors his/her own work to
    ensure quality.


    • Adaptability - The individual adapts to changes in the work environment, manages competing demands,
    and is able to deal with frequent changes, delays, or unexpected events.


    • Dependability - The individual is consistently at work and on time, follows instructions, responds to
    management direction, and solicits feedback to improve performance.


    • Safety and Security - The individual observes safety and security procedures and uses equipment and
    materials properly.


    • Technology - The individual uses typical communication devices to speed communication effectively and
    appropriately utilizes company-approved estimating software, customer contact management, standard

    word processing, and spreadsheet software tools to enhance the efficiency and accuracy of work performed.

    Qualifications - Knowledge, Skills, and Abilities


    • Education and Experience
    High school diploma (or GED) and twenty-four (24) months of related experience writing restoration

    estimates and/or training or equivalent combination of education and experience.


    • Language Skills
    Read and comprehend simple instructions, short correspondence, and memos. Write simple

    correspondence. Effectively present information to customers, clients, and other employees in one-on-one and small-group situations.


    • Mathematical Skills
    Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common

    fractions, and decimals. Ability to compute rate, ratio, and percentages, and draw and interpret property

    sketches and graphs.


    • Reasoning Ability
    Ability to
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