-
Customer Service Representative
2 weeks ago
Aurora Solutions Pleasant Hill, IA, United States Freelance**Join our team at Pleasant Hill, IA and support renowned partner companies in the telecommunications and energy industries with their search for personal customer advisors. We offer everyone the opportunity to enter the sales field** · **We need your talent - start your career i ...
-
Customer Service Representative
1 week ago
Titan Industries Urbandale, United StatesAbout ARTUS AG: · Together, let's make it simple: Unleash your drive and unleash the full potential of your talents at the ARTUS GROUP. Since 1981, we have combined the comprehensive, traditional role of an insurance broker with the services of a modern consulting company in 15 ...
-
Client Service Representative
1 week ago
VCA Animal Hospitals, Inc. Des Moines, United StatesAre you looking to be a part of a supportive team that has the resources to push your career forward? If so, we would love to connect with you VCA Avondale Veterinary Hospital in Des Moines, IA is seeking a Client Service Representative to join our Client Service, Representative, ...
-
Guest Service Representative
1 week ago
First Hospitality Group Inc Des Moines, United StatesWhat's in it for you... · * Hotel and travel discounts at worldwide destinations · * Professional development and promotion opportunities · About this job... · Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unreal ...
-
Client Service Representative
1 week ago
VCA Animal Hospitals Des Moines, United StatesAre you looking to be a part of a supportive team that has the resources to push your career forward? If so, we would love to connect with you VCA Avondale Veterinary Hospital in Des Moines, IA is seeking a Client Service Representative to join our one-of-a-kind 6-Doctor practice ...
-
Customer Service Representative
1 week ago
The Pella Corporation Des Moines, United StatesThe Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person communication. This position is responsible for ensu Customer Service, Customer Se ...
-
Area Service Representative
1 week ago
Rug Doctor Des Moines, United StatesOverview · JOIN THE RUG DOCTOR CLEAN TEAM: Area Service Representative #377 · Rug Doctor is hiring afull-time, Monday-Friday, Area Service Representative (ASR), and is seeking a responsible, self-starter to provide delivery of products and the service of display/equipment, while ...
-
customer service representative
2 weeks ago
Family Dollar Des Moines, United StatesFamily Dollar TH STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
-
client service representative
1 week ago
VCA Animal Hospitals Des Moines, IA, United StatesAre you looking to be a part of a supportive team that has the resources to push your career forward? If so, we would love to connect with you VCA Avondale Veterinary Hospital in Des Moines, IA is seeking a Client Service Representative to join our one-of-a-kind 6-Doctor practice ...
-
Claims Service Representative
1 week ago
Farm Bureau Financial Services Des Moines, IA, United States Full timeClaims Service Representative **Will be filled at the appropriate level based on experience** · Do you have strong customer service and time management skills? If so, this Claims Service Representative opportunity could be a great fit for you · Who We Are: With Farm Bureau Financ ...
-
Member Service Representative
5 days ago
Greater Iowa Credit Union Des Moines, United StatesWe are currently seeking a Bilingual (English & Spanish) Member Service Representative that will be located out of our East Des Moines Branch. · Location: 600 E 30th St, Des Moines, IA 50317 · Hours: Monday-Thursday 7:30am to 5:30pm, Friday 7:30am to 6pm, and Saturday rotation ...
-
Customer Service Representative
1 week ago
CoWorx Staffing Des Moines, United StatesCoWorx Staffing is currently seeking a detail-oriented Customer Service Representative to join our team in Des Moines, IA. If you have strong organizational skills, a keen eye for accuracy, and the ability to thrive in a fast-paced environment, we want to hear from you · Respons ...
-
Customer Service Representative
4 days ago
Pella Des Moines, United StatesPosition Overview: · The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person communication. This position is responsible for ensuring al ...
-
customer service representative
23 hours ago
Family Dollar Des Moines, United StatesFamily Dollar E 14TH ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
-
Member Service Representative
1 week ago
Ia Icul Des Moines, United StatesMember Service Representative Serve Credit Union - Des Moines 3/31/2021 **Title: Member Service Representative** · **Serve Credit Union Des Moines** · **Member Service Representative:** · This position will deliver an exceptional member experience by serving as a trusted finan ...
-
Customer Service Representative
1 week ago
Eurofins Des Moines, United States**Customer Service Representative** · Des Moines, IA, USA · Full-time · **Company Description** · **Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and o ...
-
Customer Service Representative
1 week ago
Service Legends Des Moines, United Statesis responsible for taking incoming client calls for service and scheduling. In addition, this position is required to make outbound calls to club member and non-club member clients to ensure that 3 calls are ran each day per technician. The Customer Service Representative should ...
-
Service Sales Representative
3 days ago
CentiMark Des Moines, United States**CentiMark Corporation** · **Service Sales Representative** · **CentiMark - West - Des Moines, IA - Full Time** · We have an exceptional opportunity for an additional full-time **Service Sales Representative** to support our sales teams in **Western Iowa and Eastern Nebraska* ...
-
Member Service Representative
2 weeks ago
GreenState Credit Union Des Moines, IA, United StatesGreenState Credit Union Member Service Representative US-IA-Des Moines Job ID: · Type: Regular Full-Time · # of Openings: 1 · Category: Retail · GreenState Credit Union Overview POSITION SUMMARY: · The primary duties/responsibilities of the Member Service Representative (MSR ...
-
Member Service Representative
2 weeks ago
GreenState Credit Union Des Moines, United StatesGreenState Credit UnionMember Service RepresentativeUS-IA-Des MoinesJob ID: Type: Regular Full-Time# of Openings: 1Category: RetailGreenState Credit UnionOverviewPOSITION SUMMARY:The primary duties/responsibilities of the Member Service Representative (MSR) include quality, respo ...
Customer Service Representatives - Des Moines, United States - Carddebtguide
Description
****Customer Service Representative****
Premier Performance | Des Moines , IA 50301 Posted **12 Days Ago**
**Job Description**
JB Autosports is looking for its next customer service enthusiast to join our team as a Customer Service Representative. Customer Service Representatives are responsible for providing high quality customer service to our external customers via providing information in response to inquiries about products, pricing, and other product related questions. They also manage and resolve customer general questions and problems, complaints, or concerns, as well as process orders received from customers through phone, email, internet and fax. Finally, they also work with other departments to resolve customers questions or issues, and work with business partners to determine product availability, shipping pricing, problems, and tracking. Where youll spend your time: * Provide customers with answers to inquiries
Resolve customers problems or concerns by following company policy and using good judgment
Confer with customers by telephone, and email to provide information about products, product availability, shipping charges, tracking questions and/or other customer inquiries
Take or enter orders, cancel orders, track orders, or obtain details of complaints
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Process orders received through the phone, email, fax, or the internet
Work with internal departments and external business partners to resolve customer issues
Enters accurate order notes that communicate actions and results
Demonstrates good judgment, tact, and diplomacy in dealing with customers, both external and internal
Other duties and responsibilities as needed. You have/possess: * High school diploma or equivalent required
1-2 years of demonstrated customer service experience in a call center environment taking incoming calls over the phone (preferred)
Mechanically inclined with intermediate to advanced mechanical knowledge in small compact car performance (preferred)
Ability to work weekends with some availability during the week
Competencies below are typical company competencies, but can be higher or lower based on position:
Communication listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus, and fosters two-way communication
Achievement Oriented focusing your efforts on achieving high quality results
Passion for Teamwork work with others to help them achieve their personal and organizational goals. You celebrate your wins with others, celebrate others wins and successes, and realize when the company falls short, you fall short and look for ways to succeed
Exemplify Integrity treating others fairly, honestly, and respectfully; furthering the integrity of the organization and its relationships of trust within your own teams, customers, and the broader community; maintains ethical principles even in the most challenging circumstances * Must be able to adhere to attendance policies and requirements. We have: * A team of automotive enthusiasts who have a drive for customer service and sales, as well as leadership who have passion for the off-road industry, are driven, successful, and willing to help mentor and teach those who have the same passion
Full time benefits include: medical, dental, vision, company paid life, short-term disability, two weeks of PTO your first year, paid holidays, employee discounts, and more...
All employees are eligible for company provided Life insurance, Employee Assistance Program, discounts on products, and 401(k) plan participation (after 90 days with immediate vesting). Your work environment: * Must be able to work at a desk and have extended periods of sitting/standing
Requires repetitive movement and repeating the same physical or mental activities
Requires ability to talk and speak through the telephone
Requires speaking / reading English. Aftermarket Performance Group (APG) is a fast-growing leader in the automotive aftermarket industry. The company is made up of multiple divisions focused on the wholesale distributor and direct-to-consumer segments within diesel performance (Premier Performance Products), Jeep and off-road (Northridge4x4), compact performance (RallySport Direct, JB Autosports, and GrimmSpeed), and gas segment (Stage 3 Motorsports).
