- Lead and manage a world-class team overseeing customer and partner due diligence and onboarding processes, as well as ongoing monitoring and testing (i.e. 'Risk Operations')
- Set the strategy, vision, and action plan for up-leveling Column's approach to Risk Operations in a way that:
- Exceeds regulatory expectations
- Creates a frictionless experience for our customers
- Scales so that our team gets better, not bigger
- Partner cross-functionally with individuals across the team (Engineering, Go-to-market, Business, Legal, Risk, Compliance) to execute that plan and launch new automation, tooling improvements, and clear operational standards
- Become an expert on Column's value proposition, products, customer base, risk and compliance programs, policies, and tools - while we don't expect you to be an expert on this Day 1, you will need to learn quickly
- Build trust and strong relationships across Column's customer and partner portfolio, surfacing and responding to feedback on how we can improve our customer-facing Risk Ops processes and tools to create an industry-leading experience
- Stay closely engaged with evolving industry and regulatory expectations regarding risk and compliance best practices - always be looking around the corner and anticipating how we will need to evolve our operations to stay one step ahead of expectations
- Provide periodic reporting on Column's Risk Operations to Management and the Board
- 10+ years of experience in strategy and business operations in a high-growth environment; prior experience at a top-tier management consulting firm preferred
- 5+ years of people management experience (managing teams that are 5+ people in size), including experience hiring and holding teams accountable to high-performance standards
- Proven track record of designing and implementing factory-like operational processes that utilize automation and innovative tech
- Ability to jump into new situations and quickly solve problems, with an eye towards architecting solutions that will scale
- Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical
- Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business
- Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in this space, however, is a must
- Flexible PTO
- Competitive medical, dental, and vision plans (including options 100% subsidized by Column)
- FSA + HSA options
- 401(k) plan
- Commuter benefits
- Sponsored lunches and dinners
-
Head of Risk Operations
1 week ago
Column San Francisco, United States**About Column**: · For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling ...
-
Operational Risk Consultant
3 weeks ago
Early Warning Services San Francisco, United StatesAt Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, PazeSM, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and pr ...
-
Risk Operations
2 days ago
Slope West Valley City, United StatesRisk Operations at Slope · As an early member of Slope's team, you help execute and maintain operational initiatives that manage credit and fraud for Slope's growing customer base. This role requires a strong understanding of risk management processes and the ability to analyze ...
-
Operational Risk Analyst
3 weeks ago
Vouch San Francisco, United States[Full Time] Operational Risk Analyst at Vouch (United States) | BEAMSTART Jobs · Operational Risk Analyst · Vouch United States · Date Posted · 15 Feb, 2023 · Work Location · San Francisco, United States · Salary Offered · $90000 — $105000 yearly · Job Type · Full Time · Experi ...
-
Head of Risk Operations
3 weeks ago
Square San Francisco, United StatesJob Description · We are seeking a dynamic and experienced professional to join our team as the Head of Risk Operations. This pivotal role will oversee multiple groups including Fraud Operations, Credit Risk Underwriting & Operations, Disputes & Chargebacks Operations, and Colle ...
-
Sr. Operational Risk Manager
3 weeks ago
Early Warning® San Francisco, United StatesAt Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, PazeSM, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and pr ...
-
Constellation West San Francisco, United States PermanentAt least 8 years of experience in the following: · - NC2/NC3 operation capabilities and procedures, and experience in the operations platforms, communications, and modes of operations, to include current efforts in developing survivable and endurable NC2/NC3 capabilities; an unde ...
-
Assistant Director, Regulatory
2 weeks ago
Metropolitan Transportation Commission San Francisco, United States**DESCRIPTION**: · **THIS JOB POSTING WILL REMAIN OPEN UNTIL A QUALIFIED POOL OF APPLICANTS IS ESTABLISHED** · **FIRST REVIEW OF APPLICATIONS WILL BE ON WEDNESDAY, MAY 1, 2024** · **IF YOU ARE INTERESTED, PLEASE APPLY IMMEDIATELY** · **First round interviews **tentatively **sched ...
-
Risk & Compliance Managing Director
2 weeks ago
Wipro Limited San Francisco, United StatesOverview: · **Risk & Compliance Managing Director** · **Managing Director, Risk** · Edgile is a rapidly growing professional services firm offering a comprehensive set of services in three inter-related disciplines: Risk and Security, Identity and Access Management, and Cloud Sec ...
-
Assistant Director, Regulatory
2 weeks ago
Metropolitan Transportation Commission San Francisco, United StatesDetails · **Posted**: 22-Apr-24 · **Location**: San Francisco, California · **Type**: Full Time · **Salary**: $164, $219,760.94 /yr · **Categories**: · - Operations · **Years of Experience**: · - Less than 2 · **Metropolitan Transportation Commission** · **San Francisco, CA** · * ...
-
Teller Marina
2 weeks ago
Wells Fargo San Francisco, United States**Why Wells Fargo**: · **About this role**: · **In this role you will**: · - Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers · - Complete operational activities while minimizing risks under ...
-
Teller Noriega and 32nd
2 weeks ago
Wells Fargo San Francisco, United States**Why Wells Fargo**: · **About this role**: · **In this role you will**: · - Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers · - Complete operational activities while minimizing risks under ...
-
Teller Full Time Mission Bay
2 weeks ago
Wells Fargo San Francisco, United States Full time**Why Wells Fargo**: · **About this role**: · **In this role you will**: · - Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers · - Complete operational activities while minimizing risks under ...
-
Quality Nurse Consultant
3 weeks ago
Kaiser Permanente San Francisco, United States**Job Summary**: · Coordinates quality, accreditation, regulatory and licensing (AR&L), patient safety and risk management activities for the medical center. Provides clinical, educational, consulting, and coordinating support to assigned areas. Uses nurses licensure as a substan ...
-
Intelligence Analyst
3 weeks ago
Control Risks San Francisco, United StatesControl Risks specializes in supporting clients with rapidly-growing global operations. We enable clients to succeed in the most complex and even hostile environments, securing staff, information, and other assets in locations across the US and globally. · Our team is looking to ...
-
UX Writer
2 weeks ago
Wells Fargo San Francisco, United StatesAt Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do and who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. · Help us build a better Wells Fargo. It all begins with outsta ...
-
Personal Banker Marina
2 weeks ago
Wells Fargo San Francisco, United States**Why Wells Fargo**: · **About this role**: · **In this role you will**: · - Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customer ...
-
Personal Banker Cow Hollow
2 weeks ago
Wells Fargo San Francisco, United States**Why Wells Fargo**: · **About this role**: · **In this role you will**: · - Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customer ...
-
Internal Auditor
3 weeks ago
Federal Reserve Bank of San Francisco San Francisco, United StatesCompany · Federal Reserve Bank of San Francisco · We are the Federal Reserve Bank of San Francisco—public servants with a mission to advance the nation's monetary, financial, and payment systems to build a stronger economy for all Americans. We are a community-engaged bank, and a ...
-
Gsoc Analyst
2 weeks ago
Crisis24 San Francisco, United StatesAt Crisis24, A GardaWorld Company, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do. It's the reason we love rolling up our sleeves and getting down to work - and it's why we're so successful. It takes an entire te ...
Head of Risk Operations - San Francisco, United States - Column
Description
About ColumnFor companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, SoFi, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us
The opportunity
As the Head of Risk Operations, you will play a pivotal role in building Column's operational and strategic muscle. Acquiring, onboarding and monitoring our customers is the most critical function at Column - we're designing and implementing a new standard. We are committed to going beyond industry and regulatory expectations in our approach to managing the risk associated with our customer and partner relationships - we are also committed to thinking differently, and innovating how we perform critical risk and compliance activities so that they hum with precision and operate like a Tesla-level factory.
As a result, we are not necessarily looking for someone who grew up in banking for this position. Instead, we are looking for someone who will challenge the status quo, utilizing their highly strategic, operational, and product-oriented mindset to weave technology and automation into our Risk Operations. This individual will oversee a team of operational and risk professionals who execute customer and partner due diligence, as well as ongoing monitoring and compliance testing of their programs with Column. The Head of Risk Operations is responsible for creating a system to ensure that this team's execution is flawless, and can effectively scale as we hit the accelerator on customer growth. This individual will help influence our growth strategy more broadly as a member of the Column leadership team, and will partner closely with leaders across our engineering, business, and go-to-market teams to implement our vision.
This position will report to our CEO and Chief Risk Officer. This role will be based in person in our Presidio-based office in San Francisco (3-4 days/week), and we will support relocation for the right candidate.
What you'll do
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.