Account Representative - Lebanon, United States - Adam Kuhn - State Farm Agent

Adam Kuhn - State Farm Agent Lebanon, United States

2 weeks ago

Description

Job Description

Job DescriptionBenefits:

Bonus based on performance
Flexible schedule
Paid time off
Parental leave
Profit sharing
Training & development

ROLE DESCRIPTION:
As an account representative with Adam Kuhn State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
Coachable and adaptable
Positive attitude and outlook

BENEFITS:

Salary plus commission/bonus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Flexable schedule
Valuable career-building experience

Flexible work from home options available.

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