- Own the customer relationship to understand their business requirements and provide best practice guidance to customers as how-to best implement PrismHR solutions from both a technical and industry perspective.
- Documentation of requirements using cases in functional design documents understanding Statements of Work describing project scope, assumptions, deliverables and estimated hours/schedule for project
- Responsible for maintaining all documentation and detailed notes related to the customer project, Communicating proactively and regularly with management regarding project status.
- Independently manage multiple projects to ensure all deliverables meet established quality standards and Customer expectations.
- Work with a cross functional team to develop and implement robust solutions in an Agile environment.
- Design and execute complex merges and customer processes.
- Deliver presentations (remotely and in person) to customers at PrismHR and industry events.
- 5 years experience PEO/ASO/Staffing, Payroll and Implementation software
- Ability to work independently and understand and solve complex problems.
- Excellent verbal/written communication skills, strong presentation skills.
- Ability to prioritize and handle multiple tasks and projects in a fast-paced environment.
- Experience defining and documenting workflows and processes.
- Strong technical inclination, and a desire to learn continuously.
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Product Consultant - Hopkinton, United States - PrismHR
Description
The position of Product Consultant, as part of the PrismHR Professional Services Team, is responsible for implementing new customers and consulting existing customers on software/industry Best Practices for the PrismHR core platform.PrismHR Consultants independently lead customers through successful implementations and projects by providing industry expertise and product best practice guidance. Knowledge of PEO/ASO/Staffing, Benefits/Payroll and Technical background is crucial.
Responsibilities:
*Please note: This position can be remote/telecommute. Notice for candidates located in the following states: CA, CO, NJ, NY, WA:
The base salary range for this position is between $60,000 - $80,000 (salary is dependent on location, experience, knowledge, and skills based on the responsibilities outlined in the job description).
