- Leads site quality improvement at the facility via sustainable quality systems (e.g., controlled documentation, execution of change control program, validation systems, execution of process control strategies).
- Executes problem-solving using root cause analysis tools (Six Sigma methodology) to identify and develop improvement programs.
- Root Cause Analysis includes reducing site breakage & store reject goals through data analysis and collaboration with stakeholders (Corporate QA, Engineering, Procurement, Transportation, and Data Analysts).
- Guides various cross-functional teams in a Continuous Improvement approach within the Distribution Center, working on human errors to ensure zero defects.
- Initiates the implementation of essential quality tools such as Pareto Analysis, Histogram, and Fishbone, and leads by example to improve quality KPIs and to facilitate a continuous improvement culture.
- Implements ISO compliance program on site as the foundation for customer quality.
- Collaborates with stakeholders to influence training systems as a driver of improved quality results.
- Directs the development of a multifunctional plan to drive improved logistics quality results (Kaizen sessions and events).
- Oversees quality projects via project management tools to drive stringency in quality project execution.
- Leads through example to enable a quality culture that places consumer and customer needs at the forefront of operations.
- Oversees the development and execution of quality improvement plans and results, including the sustainment of base quality assurance programs, standardization, and benchmarks.
- Acts as an influential leader on and off the warehouse floor through feedback and team building drawn from senior leadership.
- Leads automated data analysis to expedite quality issue responses and analyzes data as necessary to drive improvement.
- Acts as the Customer Service and Operations leadership team liaison to drive awareness and issue resolution that helps sustain and improve quality results.
- Serves as a Kaizen and problem-solving expert within the facility to elevate the credibility needed to deliver quality assurance, key results, and cost savings.
- Bachelor's Science (BS) Engineering
- Six Sigma Green Belt or Black Belt Certification
- Experienced in Continuous Improvement / Lean tools
- ISO Standards Knowledge and Experience in Quality Training and Audits
- 10+ years' experience in areas of quality assurance and leading quality teams
- Strong skills in SAP data access and report generation activities
- Persuasive communication skills at all levels of the organization
- Strong Excel (Pivot Tables), Microsoft Projects, and PowerPoint skills with the ability to learn shared software for reporting
- Engineering MS or MBA
- Warehouse and Distribution Center Experience
- Six Sigma Knowledge /World Class Manufacturing/Lean Methodology
- Project Management Knowledge, PMP certification
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Quality Assurance Manager - McDonough, United States - EssilorLuxottica
Description
GENERAL FUNCTION
The Quality Assurance Manager leads and coordinates overall quality department activities for the Distribution Center/ Warehouse to ensure the facility meets quality KPI and scorecard metrics. The Manager directs site quality improvement at the facility via sustainable quality systems and in-depth data analysis, including leading by example to drive continuous improvement programs.
MAJOR DUTIES AND RESPONSIBILITIES
BASIC QUALIFICATIONS
PREFERRED QUALIFICATIONS
