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    Front Desk Agent - Oklahoma City, United States - Colcord Hotel

    Colcord Hotel
    Colcord Hotel Oklahoma City, United States

    2 weeks ago

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    Description
    Job Type

    Full-time, Part-time

    Description


    Job Title:
    Front Desk Agent

    We are seeking a friendly and professional Front Desk Agent to join our team at our boutique hotel. .

    As a Front Desk Agent, you will be the first point of contact for our guests, so excellent communication and customer service skills are a must.

    Requirements


    Responsibilities:

    • Greet guests and provide them with a warm welcome
    • Check guests in and out of the hotel
    • Answer phone calls and respond to emails in a timely manner
    • Provide information about hotel amenities, services, and local attractions
    • Handle guest complaints and resolve issues in a professional manner
    • Maintain a clean and organized front desk area
    • Assist with other duties as assigned by management

    Requirements:

    • 12 years of experience as a Front Desk Agent or similar role
    • High school diploma or GED
    • Ability to stand for extended periods of time
    • Strong attention to detail and organizational skills
    • Excellent communication and customer service skills
    • Working knowledge of office products and Check-In Services
    • Friendly and professional demeanor
    • Strong vision to read and process information accurately


    If you are a team player with a positive attitude and a passion for hospitality, we encourage you to apply for this exciting opportunity.

    We offer competitive pay and benefits, as well as opportunities for growth and advancement within the company.
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