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Retail Supervisor, Salt Lake City - West Valley City, United States - Rad Power Bikes
Description
**Retail Supervisor, Salt Lake City**
Salt Lake City, UT / Sales Retail / Full-Time
Rad Power Bikes, Americas largest electric bike brand, is on a mission to get people onto bikes that are built for everything and priced for everyone.
Our company is a driving force behind the e-bike market expansion in North America, and were growing rapidly in Europe. We are the first mover in the omnichannel retail space for personal mobility products and we continue to develop industry-leading, innovative e-bikes. Rad Power Bikes has grown to 700 employees today with 350,000+ customers, leading a global revolution in low carbon mobility. We are looking for RADICAL people to join our global teams: Responsible, Approachable, Diverse, Innovative, Customer-Driven, Accountable, and always Learning.
As our Retail Supervisor, your responsibility will be to oversee our Retail store in Salt Lake City, including our awesome team of highly trained Retail Specialists. Our Retail store is an incredibly dynamic environment that is constantly evolving as we grow. We are seeking a tenacious, goal-oriented, and organized team leader who is not afraid to jump in and get their hands dirty as needed. Come help Rad Power Bikes get people ridingWeekend availability will be required. + 6+ years of experience working in a technical retail or showroom role
+ 2+ years of experience working as a Retail Supervisor in a high-paced retail environment
+ 2+ years of experience organizing a retail showroom to optimize product display and customer experience
+ Experience working cross-functionally with top-level department heads
+ Strong judge of character, and a high standard for professionalism
+ Impeccable oral and written communication skills
**Additional Requirements:**
+ Degree in Operations or Business Admin or equivalent work experience
+ Ability to walk, stand, and sit for extended periods of time, up to 8 hours/day
+ Confident explaining complex topics and policies to a variety of people
+ Eager to learn, and can assimilate & retain information quickly
+ Comfortable handling multiple priorities throughout the day in a dynamic/active environment
+ Working knowledge of bikes and how they function (particularly ebikes) & up-to-date understanding of local ebike regulations
+ Experience working with Shopify, Zendesk, and/or Shipstation a plus
+ Arranged the schedule on a bi-weekly basis for the Retail team and managed a team of highly trained Retail Specialists to ensure that all customer needs are met
+ Supported accurate inventory control through management of our shipping team and coordination with our Operations Department
+ Contributed to initiatives with other local businesses, such as holiday food and toy drives and community events
+ Managed opening & closing daily procedures
+ Maintained a fun, safe, and professional environment for teaching current and potential customers about bikes
+ Worked cross-functionally with other departments on various wide-reaching internal projects
+ Additional duties as required
**Working at Rad is built around our RADICAL values - we are:**
Responsible to our environment, community, partners, and team Accountable, we take ownership, bias to action, seek and provide feedback Diverse, inclusive of experiences, backgrounds, and skills, we value every voice Innovators, we challenge ourselves and the status quo, we are original Customer-driven, completely, we do the right thing for our riders Approachable, kind, we collaborate and are always willing to help Learners, we grow our skills, we are humble, and seek to improve
*Rad Power Bikes is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.*
*If you need assistance or accommodation due to a disability, you may contact us at or* ***.*
*Recruitment Agencies: We partner with 3rd party recruitment resources as needed. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.*
At Rad Power Bikes we are committed to our RADICAL values and that means being responsible for the health and safety of our team, customers, and community. Our current mask policy requires every Raddite to wear a mask regardless of vaccination status. At this time, Rad Power BIkes does not require Covid-19 vaccination though we highly encourage it. Additionally, Rad Power Bikes has implemented a vaccination or test policy any time employees of 25+ gather for all hands, in-person meetings, training, and other company-sponsored events. Rad Power Bikes reserves the right to change or update our Covid-19 policy and procedures at any time. If you are comfortable complying with our Covid-19 guidelines, please submit your application for consideration
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