Customer service with Gorgias

Email internal team and external suppliers directly from customer support ticket without customer seeing it. · Send internal and supplier emails directly from Gorgias ticket · Keep those messages hidden from the customer (internal/private communication) · ...

We have a shopify store and need some help setting up Gorgias properly. Need a ticket routing system, auto tagging, template buildout and website chatbot to answer FAQs and help conversions. · Contract duration of less than 1 month. with 30 hours per week. · Mandatory skills: Cus ...

About Us · Chief Swag Officer is a fast-growing e-commerce brand specializing in custom microphone covers and podcast accessories used by creators, media companies, and celebrities. As our customer base grows, we're looking to improve our customer support infrastructure and autom ...

Audit our existing Gorgias customer support environment and provide strategic recommendations to ensure we are using the platform correctly. · ...

We are looking for a highly experienced Virtual Assistant to support high-growth e-commerce brands by managing the intersection of customer experience and technical operations.Manage the omnichannel inbox, including Social Channels (TikTok, Instagram, Facebook DMs) and email. · E ...

Gorgias Integration Specialist Needed for Shopify Store · We're looking for an experienced freelancer to help us properly integrate Gorgias with our Shopify store and optimize the setup for efficient customer support. · This is not just a basic connection we want someone who unde ...

We are looking for an experienced contractor to help us implement and optimize our Gorgias AI Agent to automate customer support responses. The goal is to ensure accurate and efficient AI responses across common customer service tickets. · Customer Ticket Classification & Respons ...

----Shopify + Gorgias Expert to Implement Luxury Concierge Service (Technical Setup)---- · JOB DESCRIPTION · We are ZORÁE, a Dubai-based fine jewelry house, preparing to launch a structured online Concierge Service as part of our customer experience. · We have already developed t ...

Shopify & Gorgias Setup Specialist Needed for Dropshipping Store · We are launching a dropshipping e-commerce store and are looking for an experienced freelancer to help with the full setup and optimization of Shopify and Gorgias. · Scope of Work · Shopify Setup (Dropshipping-Foc ...

We are looking for someone to work for around · 2 hours a day doing some Gorgias customer service and · a few other tasks. Contract duration of less than · 1 month with 30 hours per week. · ...

We are looking for a detail-oriented professional to assist with Gorgias setup and configuration for our team. · Responsibilities: · Set up and configure Gorgias according to company requirements · Organize tickets, macros, and automation for efficient workflow · Ensure all setti ...

We are building a structured SOP Index and centralized documentation system that will serve as the source of truth for our AI tools. We need an experienced Gorgias AI specialist to work with our internal team to properly configure, train, structure, and deploy Gorgias AI Chat the ...

You will personally answer customer support tickets while also guiding reviewing and coaching the rest of the team At the same time you are expected to continuously improve automations workflows and systems so that the team becomes more efficient and customer issues are prevented ...

We are a Shopify-based manufacturing company looking to add a CRM/helpdesk layer on top of our existing system and need an experienced ecommerce integration architect to design and implement the correct architecture. · Implement a CRM layer that centralizes Gmail + Etsy messages ...

We are seeking a dedicated Customer Support Specialist who has experience using Gorgias to manage customer inquiries efficiently. · ...

We are looking for a reliable and detail-oriented Customer Service Specialist to join our team.The ideal candidate has direct experience using Gorgias to manage support tickets, respond to customer inquiries, and maintain high customer satisfaction. · ...

Setting up Gorgias for a new ecommerce store and automating as much as possible while still providing exceptional customer service. Managing support escalations personally as we start. · ...

We are seeking a dedicated customer support representative to join our team. The ideal candidate will have experience with Shopify and Gorgias,Familiarity with e-commerce platforms and customer support software is essential.CUSTOMER SUPPORT · CUSTOMER SERVICE · PRODUCT KNOWLEDGE ...

We seek Gorgias expert to assess our current usage of platform and provide comprehensive training on its features best practices. · Ideal candidate will have hands-on experience with Gorgias tailor training sessions to our team's specific needs. ...

We are looking for an experienced freelancer to set up user accounts in Gorgias software. The primary task involves configuring the system to effectively assign and auto-assign tickets for seamless customer service management.Candidate should have a strong understanding of Gorgia ...