Shopify and Gorgias Help

Email internal team and external suppliers directly from customer support ticket without customer seeing it. · Send internal and supplier emails directly from Gorgias ticket · Keep those messages hidden from the customer (internal/private communication) · ...

We're hiring a competent Customer Support Lead to fix our customer dissatisfaction rate. · We need someone who understands customers, de-escalates well, and can help rebuild our support system in Gorgias. · Here are the must-haves:Gorgias experience (Shopify preferred) · Strong w ...

We are looking for an experienced contractor to help us implement and optimize our Gorgias AI Agent to automate customer support responses. The goal is to ensure accurate and efficient AI responses across common customer service tickets. · Customer Ticket Classification & Respons ...

We seek Gorgias expert to assess our current usage of platform and provide comprehensive training on its features best practices. · Ideal candidate will have hands-on experience with Gorgias tailor training sessions to our team's specific needs. ...

Audit our existing Gorgias customer support environment and provide strategic recommendations to ensure we are using the platform correctly. · ...

We are a fast-growing fashion dropshipping business serving customers worldwide. · Customer satisfaction is our top priority · ...

Setting up Gorgias for ecommerce site and training on how to full use it. · ...

Gorgias Integration Specialist Needed for Shopify Store · We're looking for an experienced freelancer to help us properly integrate Gorgias with our Shopify store and optimize the setup for efficient customer support. · This is not just a basic connection we want someone who unde ...

We're looking for a reliable detail-oriented German-speaking Customer Support Agent to join our growing e-commerce brand. · What You'll Do · Handle customer inquiries via email (Gorgias) in a professional empathetic manner · Maintain a high standard of written German communicatio ...

We need immediate help clearing a customer email backlog for our growing Shopify store. · This is a time sensitive role and requires someone who can work fast while maintaining excellent customer service. Respond to customer emailsResolve order and shipping issuesHelp stabilize i ...

We are a small e-commerce brand looking for temporary assistance to respond to a backlog of customer support tickets. · This project involves responding to existing tickets using Gorgias (CRM).Maintain a professional and friendly tone · ...

Setting up Gorgias for a new ecommerce store and automating as much as possible while still providing exceptional customer service. Managing support escalations personally as we start. · ...

We are seeking a Customer Experience & Operations Specialist to cover maternity leave for a period of 3–4 months.This role requires someone who is comfortable working across customer service, logistics, and operations to identify issues and drive solutions. · ...

We believe conversations will become the #1 way to shop. · At Gorgias, we're building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we're lead ...

We are a growing stationery brand seeking a rock-star Gorgias Expert to implement and optimize our Gorgias AI Assistant. The primary goal is to automate low-level tickets and provide seamless 24/7 coverage.The ideal candidate has experience with successful Gorgias AI implementati ...

We believe conversations will become the #1 way to shop.At Gorgias, we're building the platform that makes this real: a unified AI agent that sells supports and re-engages customers across the entire journey. · ...

We're looking for someone to help set up basic AI + automation. · Gorgias AI setup · Shopify automation · Basic n8n/Zapier flows · ...

We are looking for a Community & Influencer Manager to own our social presence, engage directly with our audience, and manage relationships with creators and micro-influencers. · ...

We are looking for an experienced Customer Service Specialist who understands the pace, pressure and expectations of a growing ecommerce brand. · You will be responsible for handling all customer inquiries resolving issues quickly and protecting the brand's reputation. ...

Company Description · is a $12–13M ecommerce retailer and manufacturer (French Fitness brand). We operate sales, service, warranty, shipping, and customer support teams across time zones. We recently completed a systems redesign and now need an organized professional to ensure da ...