Customer Support Representative with Shopify and Gorgias Experience

We are looking for a reliable and detail-oriented Customer Service Specialist to join our team.The ideal candidate has direct experience using Gorgias to manage support tickets, respond to customer inquiries, and maintain high customer satisfaction. · ...

We are seeking a dedicated Customer Support Specialist who has experience using Gorgias to manage customer inquiries efficiently. · ...

Job summary · We're looking for a Customer Support Representative with high experience in Gorgias. · Your role is not just to reply to customers, · but to optimize and improve our Gorgias setup:Handle customer tickets professionally · Improve and create better macros/templates · ...

Gorgias Expert Needed – Full Setup, AI Agents & Automation for E-Commerce Store · We are an Australian e-commerce furniture brand looking for an experienced Gorgias expert to fully set up and optimise our helpdesk. Our Gorgias account is partially configured, but we need someone ...

We are seeking a senior Customer Service Manager to lead our e-commerce support operations. · This role requires expert-level experience with Gorgias, team management experience, strong references, · and familiarity with macros rules views automation reporting omnichannel Faceboo ...

We are looking for a detail-oriented and organized professional to assist with Onboarding Documentation and Gorgias setup. · If you are interested in handling either onboarding documentation or Gorgias setup (or both), we'd love to hear from you. · Responsibilities: · Create and ...

We're hiring a competent Customer Support Lead to fix our customer dissatisfaction rate. · We need someone who understands customers, de-escalates well, and can help rebuild our support system in Gorgias. · Here are the must-haves:Gorgias experience (Shopify preferred) · Strong w ...

We are seeking a skilled freelancer to assist us in setting up and refining Gorgias AI automation for three of our brands. · The ideal candidate will have experience with ticket automation processes to enhance our customer support.Chatbot Development · Automation · Gorgias · Cust ...

We are looking for a detail-oriented professional to assist with Gorgias setup and configuration for our team. · Responsibilities: · Set up and configure Gorgias according to company requirements · Organize tickets, macros, and automation for efficient workflow · Ensure all setti ...

We are looking for a highly experienced Virtual Assistant to support high-growth e-commerce brands by managing the intersection of customer experience and technical operations.Manage the omnichannel inbox, including Social Channels (TikTok, Instagram, Facebook DMs) and email. · E ...

----Shopify + Gorgias Expert to Implement Luxury Concierge Service (Technical Setup)---- · JOB DESCRIPTION · We are ZORÁE, a Dubai-based fine jewelry house, preparing to launch a structured online Concierge Service as part of our customer experience. · We have already developed t ...

We are looking for an experienced contractor to help us implement and optimize our Gorgias AI Agent to automate customer support responses. The goal is to ensure accurate and efficient AI responses across common customer service tickets. · Customer Ticket Classification & Respons ...

We are building a structured SOP Index and centralized documentation system that will serve as the source of truth for our AI tools. We need an experienced Gorgias AI specialist to work with our internal team to properly configure, train, structure, and deploy Gorgias AI Chat the ...

We seek Gorgias expert to assess our current usage of platform and provide comprehensive training on its features best practices. · Ideal candidate will have hands-on experience with Gorgias tailor training sessions to our team's specific needs. ...

We are a fast-growing fashion dropshipping business serving customers worldwide. · Customer satisfaction is our top priority · ...

Shopify & Gorgias Setup Specialist Needed for Dropshipping Store · We are launching a dropshipping e-commerce store and are looking for an experienced freelancer to help with the full setup and optimization of Shopify and Gorgias. · Scope of Work · Shopify Setup (Dropshipping-Foc ...

Gorgias Integration Specialist Needed for Shopify Store · We're looking for an experienced freelancer to help us properly integrate Gorgias with our Shopify store and optimize the setup for efficient customer support. · This is not just a basic connection we want someone who unde ...

We're looking for a reliable Customer Support agent to manage customer inquiries using Shopify and Gorgias. · ...

Audit our existing Gorgias customer support environment and provide strategic recommendations to ensure we are using the platform correctly. · ...

We're looking for a reliable detail-oriented German-speaking Customer Support Agent to join our growing e-commerce brand. · What You'll Do · Handle customer inquiries via email (Gorgias) in a professional empathetic manner · Maintain a high standard of written German communicatio ...