Gorgias Specialist

Audit our existing Gorgias customer support environment and provide strategic recommendations to ensure we are using the platform correctly. · ...

We are looking for a detail-oriented professional to assist with Gorgias setup and configuration for our team. · Responsibilities: · Set up and configure Gorgias according to company requirements · Organize tickets, macros, and automation for efficient workflow · Ensure all setti ...

We are seeking a dedicated Customer Support Specialist who has experience using Gorgias to manage customer inquiries efficiently. · ...

We are looking for a reliable and detail-oriented Customer Service Specialist to join our team.The ideal candidate has direct experience using Gorgias to manage support tickets, respond to customer inquiries, and maintain high customer satisfaction. · ...

We are seeking a skilled freelancer to assist us in setting up and refining Gorgias AI automation for three of our brands. · The ideal candidate will have experience with ticket automation processes to enhance our customer support.Chatbot Development · Automation · Gorgias · Cust ...

We are looking for someone to set up the following inside our Gorgias Pro account: · Automated Rules for tagging, routing, auto-closing, and canned-response handling across the following ticket types: Kickstarter pledge inquiries, order inquiries, shipping questions, returns and ...

We're seeking a part-time Customer Service Agent to support our e-commerce customers. · ...

We've just installed Gorgias on our Shopify store and we want a specialist to configure it properly so our support agent can run day-to-day support efficiently. · We want hands-on setup, best-practice structure, and a simple documented operating model our team can follow.Audit + ...

We are a fast-growing fashion dropshipping business serving customers worldwide. · Customer satisfaction is our top priority · ...

About Us · Chief Swag Officer is a fast-growing e-commerce brand specializing in custom microphone covers and podcast accessories used by creators, media companies, and celebrities. As our customer base grows, we're looking to improve our customer support infrastructure and autom ...

Review & Test Our Gorgias + Shopify Support System (1 Hour) · Job Overview: · We're looking for an experienced eCommerce support specialist to review and test our current Gorgias + Shopify setup. This is a short-term, 1-day task that should take approximately 1 hour to complete. ...

----Shopify + Gorgias Expert to Implement Luxury Concierge Service (Technical Setup)---- · JOB DESCRIPTION · We are ZORÁE, a Dubai-based fine jewelry house, preparing to launch a structured online Concierge Service as part of our customer experience. · We have already developed t ...

Gorgias Integration Specialist Needed for Shopify Store · We're looking for an experienced freelancer to help us properly integrate Gorgias with our Shopify store and optimize the setup for efficient customer support. · This is not just a basic connection we want someone who unde ...

Shopify & Gorgias Setup Specialist Needed for Dropshipping Store · We are launching a dropshipping e-commerce store and are looking for an experienced freelancer to help with the full setup and optimization of Shopify and Gorgias. · Scope of Work · Shopify Setup (Dropshipping-Foc ...

We are building a structured SOP Index and centralized documentation system that will serve as the source of truth for our AI tools. We need an experienced Gorgias AI specialist to work with our internal team to properly configure, train, structure, and deploy Gorgias AI Chat the ...

We are seeking a Customer Experience & Operations Specialist to cover maternity leave for a period of 3–4 months.This role requires someone who is comfortable working across customer service, logistics, and operations to identify issues and drive solutions. · ...

We're hiring an experienced eCommerce Customer Support Specialist to handle customer inquiries and manage orders across our online store. · Respond to customer inquiries via email, chat, and social media · Manage orders, refunds, returns, and exchanges · ...

We are looking for a reliable and detail-oriented Customer Service Specialist to join our team. · Handle customer support tickets via Gorgias. · Follow established workflows and escalate issues when needed · ...

We are a fast-growing e-commerce brand looking for an experienced Customer Support Specialist to join our team. · Handle customer inquiries via email and Gorgias · Resolve order issues, shipping delays, refunds, replacements, and cancellations · Manage and respond to PayPal dispu ...

We run several fast-growing e-commerce brands and are looking for a reliable, process-driven · Customer Support Specialist to join our team long-term. Our aim is to set the bar and delight our customers with a high quality customer service experience.Enjoys delivery good Custome ...