- Processing all incoming client service, maintenance, and warranty calls in pleasant and courteous manner.
- Assigning service tickets to Technicians based on schedule and geographical locations.
- Scheduling and coordinating service and access to job site locations as needed.
- Ensuring all information and documentation is properly captured by technicians before processing service tickets into billings.
- Assisting in ordering/shipment of materials and equipment as needed
- Maintaining the dispatch board / schedule for service work and follow ups.
- Maintaining maintenance agreements and logs, scheduling service as needed.
- Performing collection calls on past due billings and other accounting functions as needed.
- Processing timesheets for the department and coordinate process with Payroll administrator
- Adhering to the policies and procedures of the company.
- Processing and documenting all work in a timely manner.
- Replenishing office supplies as needed.
- Performing additional work as directed by manager including administrative activities and clerical tasks.
- 1+ years of dispatching experience in a service-oriented environment e.g., HVAC or roofing industry
- High school diploma or equivalent, or higher
- Bilingual speak/read/write English & Spanish required
- Advanced customer service skills
- Ability to multi-task and maintain organized atmosphere
- Valid driver's license, insurance-worthy driving record
- Ability to satisfy pre-employment substance and/or background screens required
-
Customer Service Specialist
6 days ago
Designers Buying Group, Inc. Jupiter, United States**Designers Buying Group, Inc.** (DBG), one of the area's leading wholesale showrooms is adding to our team A key, full-time position is open for a dedicated **CUSTOMER SERVICE SPECIALIST.** · **QUALIFICATIONS for CUSTOMER SERVICE SPECIALIST**: · - Pleasant personality, positive ...
-
Retail Grocery Customer Service Associates
1 week ago
Publix Super Markets, Inc. Jupiter, United StatesYou will be contacted via phone or text by store management if you are selected for an interview. · **Requirements**: · - At least 14 years of age to work in Customer Service · - At least 16 years of age to work in Grocery, Bakery and Produce. · - At least 18 years of age to work ...
-
Employee in Customer Service
3 weeks ago
Redwood Ventures Hobe Sound, FL, United States FreelanceWe are currently seeking support for our location in Hobe Sound, FL in full-time or part-time positions for permanent employment - take advantage of our new home office option · We welcome career changers and those returning to the workforce. · # Your benefits with Capita at a gl ...
-
Customer Service Specialist
2 weeks ago
XtraMile Riviera Beach, United States**Position Title: Customer Service Specialist** · **Reports To**:Office** **Manager or General Manager · **Status**:Full-time, Regular position · **Category**: Customer Service · **Location Name**: Xtra Mile Cooling, Plumbing & Electric · **Address**: 7830 Byron Dr # 7, West Palm ...
-
Customer Service Representative
3 days ago
TCC Dry Cleaners Palm Coast, United StatesJob Summary: · We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers. · Hours are Monday through Friday 3 to 6. And every ot ...
-
Customer Service Representative
1 day ago
Brunswick Corporation Stuart, United States**_Are you ready for what's next? _** · - Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes 'œNext Never Rests ...
-
Customer Service Specialist
1 week ago
Service Experts West Palm Beach, United States**Overview** · **Why You Should Join the Service Experts Team?** · Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.* ...
-
Customer Service Specialist
1 week ago
South Florida - Service Experts West Palm Beach, United States**Overview** · We are looking for a part time Customer Service Specialist, hours are 4:00-9:00PM, and Sat or Sun 7:00-2:00 or 2:00-9:00 · **Why You Should Join the Service Experts Team?** · Our team consists of the very best; we believe in doing what is right for our customers an ...
-
Customer Service Representative
2 weeks ago
Elite Electric Plumbing & Air Port Saint Lucie, United StatesElite Electric Plumbing & Air is looking for Customer Service Representatives in our call center to join our first-class team. · A Customer Service Representative will act as a liaison, provide product/service information, and resolve any emerging problems that our residential an ...
-
Customer Service Representative
2 weeks ago
Elite Electric Plumbing & Air Port Saint Lucie, United StatesElite Electric Plumbing & Air is looking for Customer Service Representatives in our call center to join our first-class team. · A Customer Service Representative will act as a liaison, provide product/service information, and resolve any emerging problems that our residential an ...
-
Customer Service Representative
6 days ago
QATOS West Palm Beach, United States**Job Description Summary** · The position of Client Service Representative entails being the primary customer support for our Arbitration Hub. Success in this position requires that the CSR can work independently with little to no supervision to provide immediate availability, b ...
-
Customer Service Coordinator
1 week ago
G L Homes of Florida Corporation Boynton Beach, United StatesShift: Mon,Tue,Wed,Thu,Fri · **Position Summary**: · Assist in maintaining a high level of customer satisfaction through excellent phone etiquette. Support new homeowners during their warranty period; answering questions, assuring work is completed timely. Maintain a team-player ...
-
Customer Service Representative
6 days ago
The Glass Guru of Port St. Lucie Port Saint Lucie, United States**Roles & Responsibilities**: · As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to: · - Answer inbound phone calls promptly during business hours · - Greet customer ...
-
Customer Service Representative
1 week ago
Elite Electric Plumbing & Air Port Saint Lucie, United States Part timeElite Electric Plumbing & Air is looking for Customer Service Representatives in our call center to join our first-class team. · A Customer Service Representative will act as a liaison, provide product/service information, and resolve any emerging problems that our residential an ...
-
Customer Service Representative
1 week ago
Insight Global Jupiter, United StatesPosition: Customer Service Representative · Location: On Site in Spring, TX 77388 · $18-20 Hourly Based On Experience · Looking to HIRE RIGHT AWAY · Full time Hours: · Monday- Friday: 10am-6pm · Saturday: 10 am-3pm · Must Haves: · Self-sufficient – Will be opening and closing by ...
-
Representative Customer Service
1 week ago
CEMEX Jupiter, United States**Representative Customer Service** · **Please wait...** · **Location:** Jupiter, FL, US, 33458 *****Company Overview***** · *Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable se ...
-
Customer Service Rep
1 week ago
Domino's Pizza LLC Jupiter, United StatesDomino's - JobID: [Restaurant Team Member] As a Customer Service Rep at Domino's, you'll: Greet customers and provide them with a positive, engaging experience; Take customer orders working with the technology and Point of Sales System; Create a great customer experience by clean ...
-
Customer Service Advisor
2 weeks ago
Icahn Automotive Jupiter, United StatesIcahn Automotive W Indiantown Rd [Automotive Service] As a Customer Service Advisor at Icahn Automotive, you'll: Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and service; Assist in various aspects of c ...
-
Employee Customer Service
3 weeks ago
Crimson Technologies Mangonia Park, FL, United States FreelanceWe are looking for a new team member to strengthen our sales department in Mangonia Park, FL. · BAE Batterien GmbH (BAE) has been a symbol of quality and reliability in the international market for industrial lead batteries since 1899. · As an innovative medium-sized company, BAE ...
-
Customer Service Representative
1 week ago
Steve Muller - State Farm Agent Jupiter, United StatesPosition Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financ ...
Bilingual Customer Service - Jupiter, United States - Cutting Edge Recruiting Solutions
Description
Job Description
Job DescriptionSummary of Role
The Customer Service Administrator processes incoming service requests from initial contact through order completion. They also handle billings and collections, and maintain customer databases with up-to-date information.
Provides clear and concise communications with clients, service technicians and third-party vendors. Well-aligned candidates will perform accounting functions and administrative duties as needed to support the daily flow of work.
This role will be a contract-to-hire arrangement administered by Cutting Edge Recruiting Solutions for our client in Jupiter, Florida.
This is a fully on-site role, so only local candidates who can start quickly are able to be considered. Be advised that sections of the office are pet-friendly environments.
Job ResponsibilitiesRequired Experience
Bilingual Customer Service professionals in Jupiter
-
Jennifer Fontaine
I am a Jill of almost all trades