- High school diploma or equivalent.
- Basic computer skills, including Microsoft Office programs (Word, Excel, PowerPoint).
- Understanding of debits and credits bookkeeping.
- Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required.
- Valid driver's license.
- Able to lift and/or push 75 pounds.
- Possesses quality orientation with a "get it right the first time" attitude.
- Complies with patient privacy laws in all matters.
- Maintains and projects confidence, enthusiasm and a professional image.
- Flexible, coachable.
- Demonstrates strong communication skills (listening, writing and speaking).
- Demonstrates team orientation and shows respect for others.
- Proactive and self motivated.
- Organized; prioritizes to meet deadlines.
- Ability to work with very little supervision.
- Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations.
- Customer-focused; willing to go above and beyond.
- Understands and uses effective conflict resolution skills in addressing accounts receivable or service concerns, e.g., identifies and resolves discrepancies and disagreements.
- Receives and handles incoming district calls.
- Maintains customer files based on Front Office Work Flow.
- Leads accounts receivable collections, calls and meetings.
- Organizes and tailors district office tasks, such as making vendor payments, organizing meetings, making travel arrangements, coordinating business meals and ordering office supplies as needed.
- Maintains daily email communication with team members regarding consistent customer focused transactions.
- Creates and maintains updated customer profile preferences to be used by all district personnel.
- Provides accurate billing and credits for rental, sales and service.
- Creates and maintains district vendor reference book, account files and Material Safety Data Sheet documents.
- Provides support for shipping and receiving activities.
- Performs other assigned duties.
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Customer Account Representative I - Denver, United States - Agiliti Health, Inc.
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Description
Job Description:The Customer Account Representative is responsible for coordinating a district's daily office functions, which includes maintaining detailed customer account records and district billing functions.
Knowledge and Physical Requirements
You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.
Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
If you require assistance with your application, please contact
Primary Job Location:
Denver CO - Lab
Additional Locations (if applicable):
Apple Valley CA - Lab, Roanoke TX - Lab, Tacoma WA West - Lab
Job Title:
Customer Account Representative I
Company:
Agiliti
Location City:
Denver
Location State:
Colorado
Pay Range for All Remote Locations:
$13.47-$33.73
This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.