Call center agent - Wauregan, CT, United States - Aurora Solutions
Description
Call Center Agent - Inbound (m/f/d)
Location:
Berlin, Germany
Employment Type(s): Part-time - Evening, Part-time - Afternoon, Part-time - Morning, Full-time
We are looking for
For our client at
Berlin location, we are currently seeking a dedicated
Call Center Agent - Inbound (m/f/d) to join our team through _temporary employment_.
Your responsibilities
- Providing telephone support and assistance in case of accidents, such as car breakdowns or collisions
- Organizing assistance for restoring vehicle functionality or towing
- Answering questions regarding insurance coverage
- Handling and forwarding emails
- Registering new customers and maintaining the database
- Documenting customer inquiries and requests
Your profile
- Ideally, you have completed a vocational training
- Previous experience in a call center or other serviceoriented field is desirable
- Friendly and communicative with good verbal and written skills
- Fluent in German, additional languages are a plus
- Quick learner
- Team player with flexibility
- Proficient in using computers and MS Office products
- We also welcome and train newcomers and career changers
We offer
- Permanent, secure job
- Employment according to your needs (fulltime, parttime)
- Increasing vacation entitlement
- Vacation and Christmas bonus (increasing)
- Consideration of your preferences (shift times, areas of expertise, commute)
- Fair compensation according to agreement
- Tim
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