Operations Specialist - Elsberry, MO, United States - Orion Innovations
Description
For our client, an international energy company, we are currently seeking a long-term Operations Specialist (m/f/d) to start as soon as possible in Elsberry, MO.
Responsibilities:
- You will be responsible for processing and resolving claims related to various aspects such as address research, mistaken identities, and inheritance investigations. This includes verifying addresses and proactively conducting research.
- Additionally, you will report to your superiors and communicate externally with partners such as lawyers, consumers, and contract lawyers.
- Another part of your responsibilities will involve collaborating with crossfunctional departments and specialist teams such as complaint management, reporting, and business process management to improve processes.
Requirements:
- A completed commercial education and at least three years of professional experience are required for this position.
- Experience in the debt collection industry would be advantageous.
- Research experience.
- Good written and spoken German skills are also required.
- In addition, process affinity, a structured and responsible work style, assertiveness, and negotiation skills are considered important qualities.
Benefits:
- We offer exciting tasks and room for your own ideas.
- Through specialized and personal training, we support you in realizing your full potential and growing with us.
- We place great importance on meeting individual needs and life situations. Therefore, we offer flexible and mobile work options to enable a balance between family and work.
- Of course, we guarantee absolute confidentiality and compliance with all confidentiality agreements.
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