Operations Specialist - Elsberry, MO, United States - Orion Innovations

James Miller

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James Miller

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Freelance
Description

For our client, an international energy company, we are currently seeking a long-term Operations Specialist (m/f/d) to start as soon as possible in Elsberry, MO.

Responsibilities:

  • You will be responsible for processing and resolving claims related to various aspects such as address research, mistaken identities, and inheritance investigations. This includes verifying addresses and proactively conducting research.
  • Additionally, you will report to your superiors and communicate externally with partners such as lawyers, consumers, and contract lawyers.
  • Another part of your responsibilities will involve collaborating with crossfunctional departments and specialist teams such as complaint management, reporting, and business process management to improve processes.

Requirements:

  • A completed commercial education and at least three years of professional experience are required for this position.
  • Experience in the debt collection industry would be advantageous.
  • Research experience.
  • Good written and spoken German skills are also required.
  • In addition, process affinity, a structured and responsible work style, assertiveness, and negotiation skills are considered important qualities.

Benefits:

  • We offer exciting tasks and room for your own ideas.
  • Through specialized and personal training, we support you in realizing your full potential and growing with us.
  • We place great importance on meeting individual needs and life situations. Therefore, we offer flexible and mobile work options to enable a balance between family and work.
  • Of course, we guarantee absolute confidentiality and compliance with all confidentiality agreements.

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